Damage Control & Restoration

Located in the heart of Kansas City, Damage Control & Restoration, Inc. (DCR) has been a beacon of hope for families and businesses facing the devastating effects of water, fire, smoke, or wind damage for over three decades. We understand that experiencing such a loss can be incredibly overwhelming, turning your home into a scene of chaos and your routines upside down. That's why we are dedicated to providing compassionate, professional, and efficient damage restoration services that aim to return your life to normalcy as quickly as possible.

Driven by the founding principles of quality, expertise, and customer-centric service established by Bob Sigler in 1989, DCR has grown into a trusted name in the Kansas City community. What sets us apart is not just our years of experience, but the dedication of our skilled team of construction professionals. We are not a franchise; our team comprises seasoned in-house staff and a carefully selected network of licensed, bonded, and insured subcontractors. This allows us to maintain a high level of control over every aspect of the restoration process, ensuring consistent quality and timely execution.

Our 6-Step Restoration Process

Navigating the complex world of insurance restoration doesn't have to be daunting. DCR simplifies the process with our proven 6-Step Restoration Process:

1. Connect With DCR: When disaster strikes, your insurance adjuster or claims administrator will likely provide you with a list of preferred vendors. DCR is frequently recommended by insurance companies due to our long-standing reputation for quality workmanship, reliability, and transparent warranties.

2. Damage Inspection: Upon contacting us, one of our experienced estimators will schedule a convenient time to visit your property. During this comprehensive inspection, we will thoroughly assess the extent of the damage, identify the specific needs of your restoration project, and discuss your priorities.

3. Agreement Reached: Based on the damage assessment, we will prepare a detailed scope of repair estimate outlining the work required to restore your property to its pre-loss condition. We will then submit this estimate to your insurance company for review and approval. Once the scope of work is agreed upon, you will enter into a contract directly with DCR, and your designated estimator will serve as your primary point of contact throughout the project.

4. Repairs Scheduled: After the contract is signed, we will establish a realistic timeline for completing the repairs, keeping you informed every step of the way. We will also clearly outline any potential changes or additional work required, ensuring your full consent before proceeding.

5. Repair Work Performed: Our skilled team of in-house professionals and vetted subcontractors will meticulously carry out the repairs outlined in the agreement. We utilize industry-leading techniques and materials, ensuring durability and lasting results.

6. Project Wrap Up & Warranty: Upon completion of the restoration work, we will provide you with a detailed invoice for your project. Once payment is received, you will be covered by our comprehensive three-year warranty, guaranteeing the quality of our workmanship.

Unparalleled Expertise in All Restoration Needs

DCR specializes in addressing the diverse needs of property owners affected by a range of calamities:

• Fire Damage Restoration: From smoke and soot cleanup to structural repairs, we handle all aspects of fire damage restoration, helping you rebuild your home safely and efficiently.

• Smoke Damage Remediation: Smoke infiltrates deep into materials, leaving harmful residue. Our expert technicians utilize specialized equipment and techniques to thoroughly remove smoke odors and stains, restoring your property's fresh ambiance.

• Water Damage Restoration: Water intrusion, whether from storms, leaks, or floods, can rapidly damage structures and belongings. We employ advanced drying methods and mold prevention strategies to mitigate water damage and safeguard your health.

• Wind Damage Repair: High winds can wreak havoc on homes, causing roof damage, siding breaches, and structural instability. Our team excels at wind damage repair, restoring your home's integrity and protecting it from further harm.

• 24-Hour Emergency Services: We understand that emergencies don't adhere to a 9-to-5 schedule. That's why we offer round-the-clock emergency services, standing ready to respond promptly to your call, no matter the hour.

We are dedicated to providing a seamless and transparent experience for all our clients. You can rely on us to be there for you, every step of the way, until your home is fully restored and you can reclaim your peace of mind.