Business Details
14 Years
experience
Emergency
services
Open 24/7
always available
Trusted Emergency Water Damage Restoration in Greensboro, NC
911 Restoration of Greensboro is a trusted provider of comprehensive property damage restoration services, specializing in emergency water damage, mold removal, fire damage, and disaster recovery. With IICRC-certified technicians and a 45-minute response guarantee, we prioritize rapid intervention to minimize property loss and ensure structural integrity. Our team combines advanced equipment with industry expertise to address residential and commercial needs, offering 24/7 emergency support and insurance claim assistance.Founded on principles of integrity and customer-centric service, we serve Greensboro and surrounding areas with a commitment to restoring properties to pre-damaged conditions while providing peace of mind during crises.
Services
Water Damage Restoration
Mold Removal
Fire Damage Recovery
Sewage Cleanup
Disaster Restoration
Details
- Year established: 2012
Highlights and features
- We offer 24/7 emergency response with 45-minute dispatch guarantee
- Our IICRC-certified technicians use professional-grade restoration equipment
- We handle insurance claims assistance for property owners
- We serve Greensboro and 15+ surrounding communities
- We provide comprehensive restoration from water, fire, and mold damage
Associations and certifications
- IICRC
What people say
Prompt service
Professional team
Excellent communication
Thorough restoration
Insurance experts
Services
Water Damage Restoration
Our water damage restoration service rapidly addresses property emergencies through professional-grade extraction, dehumidification, and structural drying. We handle burst pipes, storm damage, and flooding with 24/7 emergency response, using industrial equipment to prevent mold growth and restore properties to pre-damaged conditions. Technicians follow IICRC standards for complete moisture removal and structural integrity preservation.
Mold Removal
Professional mold removal services target hidden and visible mold infestations using containment protocols, HEPA vacuuming, and antimicrobial treatments. We conduct moisture source analysis and structural drying to prevent recurrence, following EPA and CDC guidelines for safe remediation. Our certified technicians ensure complete spore elimination and air quality restoration for residential and commercial properties.
Fire Damage Recovery
Comprehensive fire damage recovery includes soot removal, smoke odor elimination, and structural repairs. We employ thermal fogging and air scrubbing technologies to restore indoor air quality, while coordinating complete rebuilds of damaged structures. Our 24/7 service addresses emergency board-up, content cleaning, and insurance claim documentation for residential and business properties.
Sewage Backup Cleanup
Emergency sewage cleanup utilizes protective gear and industrial pumps to remove contaminated water and disinfect affected areas. We follow OSHA standards for pathogen control, performing structural drying and odor elimination to restore habitability. Our technicians handle both residential and commercial sewage emergencies with immediate response and complete system sanitization.
Disaster Restoration
Full-spectrum disaster restoration covers storm damage, flood recovery, and large-scale property emergencies. We provide 24/7 triage services including roof tarping, content inventory, and structural drying. Our certified team coordinates complete rebuilds while managing insurance claims and regulatory compliance, serving residential, commercial, and industrial clients across multiple North Carolina counties.
People
Joe Epperson
Owner
With prior experience at Nationwide Insurance, Joe Epperson combines 15+ years of insurance expertise with restoration knowledge. He leads 911 Restoration of Greensboro's 'Fresh Start Attitude,' emphasizing customer communication and rapid response. Joe ensures insurance claim assistance and maintains 24/7 operational readiness for emergency services.
Questions
What emergency services do you offer?
We provide 24/7 emergency water extraction, mold remediation, fire damage restoration, and sewage cleanup with 45-minute response times.
How do you handle insurance claims?
Our team assists with documentation, policy interpretation, and direct insurance company communication to maximize coverage for property owners.
Are your technicians certified?
All technicians hold IICRC certification for water damage restoration, mold remediation, and fire damage recovery standards.
What areas do you serve?
We serve Greensboro, High Point, Archdale, Summerfield, and 15+ surrounding North Carolina communities for residential and commercial properties.
Can you help with mold inspections?
We offer free visual mold inspections for property owners using moisture detection equipment and thermal imaging technology.
Do you provide commercial restoration services?
Yes, we handle commercial water damage, fire recovery, and disaster restoration with business continuity planning and rapid response.
