Transforming outdoor spaces into relaxing environments.
At Specialty Concepts Fences, we are a family-oriented business that stands behind our products and installation 100%. With strong business ethics and a commitment to quality, we strive to provide our customers with total satisfaction and peace of mind long after their purchase. Our goal is to provide our customers with a fence that not only meets their needs but also exceeds their expectations.
Our History
With over 20 years of experience serving the Greater Kansas City Metro area, our team has built a reputation for honesty, integrity, and customer service. Established in 1994, we have grown rapidly while remaining committed to our core values. We believe that our customers come first and that every project is an opportunity to build a lifelong relationship.
Materials and Services
We offer a wide range of materials and services to suit any project. From traditional wood to modern vinyl and metal, we have the perfect solution for your fencing needs. Whether you're looking for a beautiful wooden fence, a secure metal fence, or a low-maintenance vinyl fence, we have the expertise and experience to deliver a top-quality installation.
Wood Fences
Wood is a timeless choice for homeowners, offering flexibility, privacy, and a natural beauty that complements any landscape. With a wide range of stains and designs, we can create a custom wood fence that perfectly complements your home.
Metal Fences
For enhanced security and durability, metal fences are an excellent option. Made from aluminum, steel, or other materials, our metal fences are fabricated to provide the protection you need. With a range of styles, colors, and heights, we can create a metal fence that meets your specific needs.
Vinyl Fences
With the benefits of low maintenance, durability, and versatility, vinyl fences have become a popular choice for homeowners. Made from PVC, vinyl fences offer a wide range of styles, colors, and heights, making them suitable for any project.
Designs and Customization
Our team of experts can help you design a custom fence that suits your needs. Whether you want a standard design or a unique creation, we offer a wide range of styles and options to choose from. From picket and privacy fences to shadow box and new frame designs, we have the perfect solution for your project.
Stains and Details
To add that extra touch to your fence, we offer a range of stains and details. From lattice to dogear, French gothic to scallop and drape, we have the products and expertise to create a custom finish that complements your fence.
Get a Quote
If you're looking for a free quote, simply fill out our contact form, and one of our professionals will respond shortly with an estimated quote or any further questions that we may have. We look forward to helping you create the fence of your dreams.
Contact Us
Our office is conveniently located just off Highway 350 in Raytown, and we proudly serve the greater Kansas City Metro area. Please call us or stop by to start exploring your fencing possibilities.
Customer Service Experiences
Poor Customer Service
The majority of reviewers had negative experiences with Specialty Concepts Fences' customer service. Issues included unreturned phone calls, broken promises, and unprofessional behavior from the owner, Steve Shipps, and salesman, Steven. This lack of communication and reliability led to frustration and disappointment among customers.
Positive Experiences
However, one reviewer, David Jasinski, had a positive experience with the company, citing great communication from Brian and Steve, and no surprises with their aluminum and cedar fencing installation.
Specific Issues
Some specific issues mentioned by reviewers include:
- Failure to Show Up: Steve Shipps failed to show up for scheduled appointments, leaving customers feeling disrespected and unvalued.
- Unreturned Phone Calls: Steven, the salesman, did not return phone calls, leading to frustration and delays.
- Disorganization: The company's phone system was disorganized, with full mailboxes and unhelpful apologizers.
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