Design Your Dream Home, One Piece at a Time
At Claude Brown's, we understand that your home is an extension of yourself. It's where you make memories, relax, and recharge. That's why we're dedicated to providing top-notch services that make your home sweet home. With over a century of experience, we're a trusted name in the Twin Falls community, and we're committed to delivering exceptional results.
Our Services
We offer a wide range of services designed to help you achieve your home goals. Whether you're looking to upgrade your flooring, restore damaged areas, or simply keep your carpets clean, we're here to help. Our expertise includes:
Carpet Cleaning: We use advanced equipment and eco-friendly cleaning solutions to remove tough stains and dirt from your carpets. Whether it's a one-time clean or part of a regular maintenance schedule, we're here to help your carpets look their best.
Flooring: From hardwood to vinyl, we offer a vast selection of flooring options for your home or business. Our knowledgeable staff will guide you through the process, ensuring you find the perfect flooring for your needs.
Furniture: Our furniture store offers a wide range of stylish and comfortable pieces for your home or office. Our experts will work with you to create a customized furniture solution that meets your unique needs.
Restoration Services: We're equipped to handle emergency restoration services, including water damage, fire damage, and mold remediation. Our team of experts will work tirelessly to restore your property to its pre-loss condition.
Water Damage Restoration: Water damage can occur from various sources, including burst pipes, overflowing appliances, and natural disasters. Our experts will quickly respond to your emergency, assess the damage, and develop a customized remediation plan to restore your property.
Fire Damage Restoration: As a licensed and insured fire damage restoration company, we're equipped to handle the aftermath of a devastating fire. Our team will work tirelessly to restore your property to its pre-loss condition, ensuring your safety and peace of mind.
Mold Remediation: Mold growth can occur rapidly, especially in areas with high humidity or flooding. Our experienced mold remediation team will identify the source of the mold and develop a customized solution to remove it and prevent future growth.
Commercial Services
At Claude Brown's, we understand the importance of maintaining a professional appearance. Our services extend to commercial properties, providing solutions for your business needs. From carpet cleaning to furniture selection, we're here to help you create a welcoming environment for your customers and employees.
Why Choose Us
At Claude Brown's, we're committed to delivering exceptional results, backed by over 100 years of experience. Our team of experts is dedicated to providing personalized service, ensuring you receive the best solutions for your unique needs. We're proud to be a trusted name in the Twin Falls community, and we're striving to continue to provide top-notch services for generations to come.
Overall Experience
The reviews highlight both positive and negative experiences with Claude Browns. On the positive side, some customers have had exceptional experiences with the company's restoration and carpet cleaning services, praising their professionalism, attention to detail, and customer service. On the negative side, some customers have had poor experiences with the company's carpet installation and customer service, citing issues with installation quality and difficulty in getting help with problems.
Customer Service
Positive Experiences
Some customers have had very positive experiences with Claude Browns' customer service, praising their polite, gracious, and empathetic manner. One customer noted that each person they worked with was professional and a pleasure to deal with.
Negative Experiences
However, other customers have had negative experiences with the company's customer service, citing difficulty in getting help with problems and a lack of resolution to issues. Two customers reported being unable to get anyone to help them with their concerns, despite repeated attempts.
Product Quality
Carpet Installation
One customer had a very poor experience with Claude Browns' carpet installation, citing large gaps between the seams and glue on the carpet. Despite notifying the company of the problem, they were unable to get it resolved.
Carpet Quality
Another customer reported that their carpet, which was only a year old, was completely crushed and in poor condition. They were unable to get help from the company to replace the carpet, despite repeated attempts.
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