Business Details
29 Years
experience
Emergency
services
Trusted Damage Restoration Services in Utah
Complete Restoration has been a trusted name in Utah's restoration industry for over 25 years, specializing in flood, fire, and mold damage recovery. Our team of certified experts serves residential and commercial properties across Salt Lake County, Utah County, and Wasatch County, offering 24/7 emergency response to minimize property damage and ensure swift recovery. Accredited by the Better Business Bureau and recognized as a nine-time Best of Utah Valley company, we prioritize customer satisfaction through transparent communication, advanced technology, and meticulous attention to detail.Our experienced professionals are equipped to handle complex restoration projects, from water extraction to structural repairs, while maintaining a commitment to community-focused service. With a 4.8-star rating and over 94% of Google reviews rated five stars, we combine technical expertise with compassionate support to deliver reliable solutions tailored to each client's needs.
Services
Mold Reconstruction
Flood Damage Repair
Fire Damage Restoration
Water Extraction
Emergency Services
Smoke Damage Cleanup
Commercial Restoration
Basement Flood Restoration
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of experience in Utah's restoration industry.
- Our team is BBB accredited and recognized as Best of Utah Valley for nine consecutive years.
- 24/7 emergency services ensure immediate response to flood, fire, or mold damage.
- 94% of our Google reviews are five-star ratings from satisfied clients.
- We employ certified experts with specialized equipment for comprehensive restoration.
Associations and certifications
- Better Business Bureau
What people say
Fast response times
Professional and skilled team
Excellent communication
Stress-free process
Award-winning service
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies ranging from minor leaks to major floods. Using state-of-the-art equipment, we extract water, dry affected areas, and repair structural damage to prevent mold growth. Clients benefit from rapid 24/7 response times and expert technicians trained to minimize property damage while restoring homes and businesses to safe, functional conditions.
Fire Damage Restoration
Fire damage restoration includes debris removal, smoke odor elimination, and structural repairs. Our team prioritizes safety by eliminating hazards like soot and ash while employing advanced techniques to restore properties to pre-fire conditions. Clients receive comprehensive support, from initial cleanup to final reconstruction, ensuring a stress-free recovery process.
Mold Testing and Removal
Mold testing and removal services identify and eliminate harmful mold growth following water damage. Certified technicians conduct thorough inspections, use specialized equipment for safe removal, and implement preventive measures. This service protects clients' health by ensuring indoor air quality and preventing structural deterioration caused by mold infestations.
Emergency Flood Clean Up
Emergency flood clean-up provides immediate water removal and property stabilization. Our 24/7 service mitigates damage by extracting standing water, drying materials, and repairing affected structures. Clients avoid long-term issues like mold growth and structural weakening through rapid intervention by trained professionals equipped for urgent scenarios.
Smoke Damage Cleanup
Smoke damage cleanup removes soot residues, eliminates odors, and restores air quality after fires. Using industry-leading techniques, we clean surfaces, fabrics, and ventilation systems to ensure habitable environments. Clients receive prompt service to prevent health risks and property devaluation caused by lingering smoke contaminants.
People
Jerry Pennock
Owner
Jerry Pennock founded Complete Restoration in 1997, leveraging over 25 years of industry experience to lead a team dedicated to community-focused restoration services. His leadership emphasizes customer satisfaction and technical excellence.
Dan Goodwin
General Manager
Dan Goodwin oversees daily operations as General Manager, ensuring efficient service delivery and adherence to quality standards across Complete Restoration's residential and commercial projects.
Greg Prusak
Estimator
Greg Prusak provides accurate cost assessments and tailored solutions as an estimator, combining technical expertise with client-focused communication to streamline restoration planning.
Alayna Winkel
Receptionist/Scheduling
Alayna Winkel manages client inquiries and scheduling, ensuring seamless coordination between customers and field teams for timely emergency and routine service dispatch.
Lori Hicks
Business Development
Lori Hicks drives business growth by fostering client relationships and expanding Complete Restoration's community partnerships, aligning with the company's mission to prioritize customer needs.
Questions
What areas in Utah do you serve?
We serve Salt Lake County, Utah County, and Wasatch County, including cities like Salt Lake City, Provo, Lindon, and Park City.
Are your services available after hours?
Yes, we provide 24/7 emergency restoration services for flood, fire, and mold damage, ensuring immediate assistance at any time.
How do you handle insurance claims?
Our team documents damage thoroughly and collaborates with insurance providers to streamline claims, offering transparent pricing and detailed reporting.
Can you test for mold growth?
Yes, we conduct comprehensive mold inspections using advanced techniques to identify and safely remove mold from residential and commercial properties.
What sets you apart from other restoration companies?
Our 25+ years of experience, BBB accreditation, 94% five-star reviews, and 24/7 availability ensure reliable, customer-centric restoration solutions tailored to Utah's needs.
