Business Details
24 Years
experience
Emergency
services
Trusted Damage Restoration Services in Sandy, Utah
Restoremasters has been a trusted name in disaster cleanup and restoration since 2002, founded by Mike and Michelle Shurtliff, who bring over 20 years of combined industry expertise. As a family-owned business, we prioritize personalized service while maintaining the highest standards of professionalism and technical proficiency. Our team of certified technicians specializes in addressing water damage, fire damage, mold remediation, and other property emergencies, utilizing advanced equipment and methodologies to restore properties to pre-loss conditions.We operate 24/7, ensuring rapid response to emergencies, and work directly with insurance providers to streamline claims processes. With a cumulative experience of over 100 years, we combine technical excellence with compassionate service, earning the trust of homeowners and businesses across Utah. Our commitment to transparency, ethical practices, and client satisfaction has solidified our reputation as a leader in the restoration industry.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Sewer Backups
Emergency Board Up
Wind Damage Cleanup
Smoke Deodorization
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency response with arrival within 60 minutes of service requests.
- Our technicians are certified in water mitigation, mold remediation, and structural drying.
- We work directly with insurance companies to simplify claims processes for clients.
- Our team has over 100 combined years of experience in disaster restoration services.
- We guarantee transparent communication and personalized service for every client.
What people say
Exceeded expectations
Professional and courteous
Prompt service
Thorough restoration
Excellent communication
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies caused by flooding, burst pipes, or weather-related incidents. We deploy industrial-grade drying equipment and dehumidifiers within 60 minutes of notification to prevent mold growth and structural deterioration. Technicians extract standing water, dry affected materials, and restore damaged areas to pre-loss conditions. With rapid response capabilities and insurance coordination, we minimize disruption for homeowners and businesses while ensuring thorough, code-compliant repairs.
Fire Damage Restoration
Fire damage restoration includes structural drying, smoke odor removal, and rebuilding services following fire incidents. Our team secures properties with board-up services, cleans soot-damaged surfaces, and replaces irreparable materials. We coordinate with HVAC specialists to purge smoke from ventilation systems and implement antimicrobial treatments to prevent secondary damage. With 24/7 availability and direct insurance billing, we streamline the recovery process for residential and commercial clients experiencing fire-related losses.
Mold Removal
Mold removal services target hidden and visible mold colonies using containment barriers and HEPA-filtered air scrubbers to prevent spore spread. Technicians identify moisture sources, remove contaminated materials, and apply antimicrobial solutions to inhibit regrowth. We conduct post-remediation testing to verify clearance and provide documentation for insurance claims. Our proactive approach addresses both immediate hazards and underlying conditions contributing to mold proliferation in residential and commercial properties.
Sewer Backups
Sewer backup remediation involves removing contaminated water, sanitizing affected surfaces, and restoring damaged structures. Our technicians use biohazard-rated equipment to extract sewage, disinfect impacted areas, and replace compromised building materials. We implement antimicrobial treatments and moisture monitoring to prevent microbial growth. With proper PPE and containment protocols, we ensure safe, thorough cleanup of Category 3 water damage while coordinating with municipal authorities and insurance providers.
Emergency Board Up
Emergency board-up services secure properties with temporary barriers following disasters like fires, storms, or break-ins. Our team installs plywood coverings over broken windows, damaged roofs, and compromised entry points to prevent further intrusion. We document existing damage, reinforce structural integrity, and maintain site security until permanent repairs commence. Available 24/7, this service protects against weather exposure and vandalism while facilitating insurance-covered restoration planning.
People
Mike Shurtliff
Founder
Mike Shurtliff co-founded Restoremasters in 2002 with 20+ years of disaster restoration experience. He oversees operations, ensuring adherence to industry standards while maintaining personalized client interactions. His leadership emphasizes rapid response and technical excellence.
Michelle Shurtliff
Founder
Michelle Shurtliff, co-founder with Mike Shurtliff, contributes extensive restoration expertise. She focuses on client relations and quality control, ensuring projects meet both regulatory requirements and customer expectations across Utah's Wasatch Front region.
Patrick
Project Manager
Patrick serves as a project manager, coordinating emergency response teams and client communications. With deep insurance industry knowledge, he streamlines claims processes while ensuring timely, transparent restoration services for residential and commercial clients.
Justin Butts
Restoration Technician
Justin Butts is a restoration technician specializing in fire damage recovery and reconstruction. He receives consistent client praise for clear communication, attention to detail, and efficient execution of complex restoration projects across northern Utah.
Julio
Project Manager
Julio acts as a project manager, managing water damage cases with rapid response and insurance coordination. Clients highlight his technical expertise, responsiveness, and ability to simplify complex restoration processes during stressful situations.
Questions
What types of damage restoration services do you offer?
We handle water damage, fire damage, mold remediation, sewer backups, storm damage, and vandalism cleanup for residential and commercial properties across Utah.
How quickly can you respond to an emergency?
Our 24/7 emergency team arrives within 60 minutes of notification to secure properties and begin mitigation efforts.
Are your technicians certified?
All technicians hold industry certifications in water mitigation, mold remediation, and structural drying from recognized restoration organizations.
Do you work with insurance companies?
Yes, we coordinate directly with insurers, handle documentation, and ensure claims cover necessary repairs without upfront costs to clients.
How do you prevent mold after water damage?
We use moisture detection tools, industrial drying equipment, and antimicrobial treatments to eliminate moisture and inhibit mold growth.
What areas do you serve?
We operate throughout northern Utah, including Salt Lake City, Sandy, Provo, Orem, and surrounding communities.
