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At Certified Pest Control Solutions, Inc., we are a 3rd generation family-owned and operated company with over 45 years of experience in the pest control industry. Our mission is to provide each and every customer with the highest quality of service along with 100% guaranteed customer satisfaction and safety. We possess a strong ethical business practice and are regularly attending educational classes and seminars. Everyone involved in our company are trained professionals, qualified to carry on our beliefs, values, and business practices.
Our Story
Owner Dean Ballowe started working in the pest control industry while still in high school. He went on to further his education at Canisius College and continued to work in the pest control industry. It didn't take long before he realized he had a passion for pest control. This passion began his focus to become licensed in many areas of certifications, he began to attend as many classes and seminars as possible, and continues to this day. Dean and his company are contributing members to the NEW YORK PEST MANAGEMENT ASSOCIATION. Dean also taught classes locally to management groups on pest control and has written an article on rodents for a local association. Dean's Certifications are in five different categories which allow him and his company to perform work in those specific areas of pest control.
Our Services
We offer a wide range of pest control services to residential and commercial customers. Our certified pest control experts will come to your home or business and exterminate insects, birds, bats, rodents, wildlife, mosquitoes, ticks, and fleas. We also offer specialized services such as bed bug removal, carpenter ant control, and pharaoh ant extermination. All our work is fully warrantied, and we pride ourselves on providing 100% customer satisfaction.
Why Choose Us
At Certified Pest Control Solutions, Inc., we are dedicated to providing the highest quality of service to our customers. We have over 45 years of experience in the pest control industry and are licensed and certified in multiple areas of pest control. Our team of experts is trained to provide personalized service to each and every customer, ensuring that your pest control needs are met with the utmost care and professionalism.
Summary of Reviews
Company Overview
Certified Pest Solutions is a family-owned pest control company that offers a range of services, including wildlife removal, rodent control, and insect extermination. The company has received mostly positive reviews from customers, with many praising their professionalism, responsiveness, and effectiveness in resolving pest issues.
Positive Reviews
Many customers have praised the company's friendly and knowledgeable technicians, who take the time to explain the treatment process and answer questions. The company's prompt response times and flexibility in scheduling appointments have also been commended. Several reviewers have expressed appreciation for the company's willingness to work with them to resolve complex pest issues, such as carpenter ants and yellow jackets.
Negative Reviews
A few customers have expressed frustration with the company's pricing and billing practices. One reviewer felt misled about the cost of a ladder inspection, while another felt overcharged for a service that didn't fully resolve their pest issue. There have also been some criticisms of the company's communication style, with one reviewer feeling that the company was unresponsive to their concerns.
Technician Performance
Many reviewers have praised the company's technicians, who are described as knowledgeable, friendly, and professional. Technicians have been praised for their ability to effectively resolve pest issues, such as removing nests and sealing entry points.
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