Business Details
26 Years
experience
Emergency
services
Trusted Pest Control Services in Buffalo, NY
Eco Serve Pest Services has been dedicated to protecting homes and businesses in Western New York for 25 years. As a locally-owned company, we prioritize eco-friendly solutions, community involvement, and personalized service. Our experienced team delivers safe, effective pest control with a commitment to transparency and customer satisfaction. We offer free follow-up services during warranty periods and maintain core values of Honesty, Empathy, Authenticity, Teamwork, and Service. Our leadership includes industry-recognized professionals actively engaged in regional and national pest management associations. 
Services
Pest Control
Bed Bug Treatment
Commercial Services
Rodent Control
Tick Control
Mosquito Control
Stinging Insect Removal
Property Management
Food Processing
Schools & Universities
Details
- Year established: 2000
Highlights and features
- 25 years of proven pest control expertise in Western New York
- Eco-friendly treatments with family-and-pet-safe solutions
- Free follow-up services during warranty periods
- 30-day satisfaction guarantee on all treatments
- Active community involvement through local initiatives
Associations and certifications
- National Pest Management Association
- New York Pest Management Association
- Orchard Park Chamber of Commerce
What people say
Knowledgeable staff
Prompt service
Thorough treatments
Professional technicians
Excellent communication
Services
Pest Control
Our comprehensive pest control services protect homes and businesses from common household pests. Using environmentally responsible methods, we create customized treatment plans that include exterior barriers and targeted interior treatments. With guaranteed results and free follow-up visits during warranty periods, our technicians address infestations while preventing future problems through thorough inspections and preventative measures.
Bed Bug Treatment
Specialized bed bug treatments combine advanced technology with proven methods to eliminate infestations. Our process includes mattress encasements, targeted applications, and follow-up visits within a 30-day warranty period. Technicians identify infestation severity through thorough inspections, using family-safe products that effectively address both visible pests and hidden populations in furniture and wall voids.
Rodent Control
Professional rodent control addresses both immediate infestations and long-term prevention. Our technicians seal entry points, implement trapping systems, and provide exclusion recommendations. The service includes comprehensive inspections of interior and exterior spaces to identify nesting areas, food sources, and structural vulnerabilities that attract mice and rats to residential and commercial properties.
Stinging Insect Control
Expert stinging insect control safely removes nests while preventing future infestations. Our certified technicians identify species-specific behaviors to implement targeted treatments that protect property owners from bee and wasp threats. The service includes nest removal, perimeter treatments, and seasonal prevention strategies to maintain safe outdoor environments throughout Western New York's warmer months.
Tick & Mosquito Control
Eco-friendly tick and mosquito control reduces disease-carrying pests in residential yards and commercial properties. Using reduced-risk products, our treatments target breeding areas and create protective barriers that last through peak seasons. The service addresses both immediate pest populations and long-term prevention through habitat modification and regular maintenance programs.
People
Audrey Hall
Owner and President
Recognized industry leader with 25 years of pest management experience. Serves on multiple national and regional pest control boards. Graduate of UB CEL leadership programs and recipient of multiple business excellence awards. Founded Eco Serve Pest Services to combine technical expertise with community values.
Mark
Director of Operations
Oversees daily operations and service delivery. Ensures technical excellence across all pest control services. Manages technician training programs and quality control initiatives to maintain high service standards for residential and commercial clients in Western New York.
Tristan
Service Supervisor
Coordinates field operations and customer service teams. Implements best practices for pest control treatments. Provides technical support to service specialists while maintaining direct client communication for service quality assurance.
Lindsay
Territory Account Manager
Manages client relationships and service contracts. Develops customized pest control solutions for commercial accounts. Coordinates with technical teams to ensure consistent service delivery across multiple locations in Western New York.
Heidi
Customer Care Supervisor
Leads customer service operations with 15 years of pest control industry experience. Implements service quality standards and oversees client communication processes. Ensures prompt resolution of customer inquiries and service requests.
Questions
What pest control services do you offer in Western New York?
We provide comprehensive pest control for bed bugs, rodents, stinging insects, mosquitoes, ticks, and common household pests. Our services include residential treatments, commercial pest management, and specialized programs for food processing facilities and schools.
Do you offer emergency pest control services?
Yes, we provide same-day and next-day service for urgent pest problems. Our technicians respond within 48 hours for most pest emergencies, including stinging insect nests and rodent infestations.
What areas do you service?
We serve Buffalo and all surrounding Western New York communities including Orchard Park, Amherst, Clarence, and Niagara Falls. Our service area covers residential neighborhoods and commercial properties across Erie and Niagara counties.
Do you have any pest control discounts available?
We offer 5% off initial services for veterans and first responders, plus seasonal promotions like $50 off initial treatments in September. Ask about our bundled service plans for additional savings.
What guarantees do you offer with pest control treatments?
All treatments come with a 30-day satisfaction guarantee. If pests return during this period, we'll return at no additional charge to re-treat the affected areas until the problem is resolved.
