Building relationships, one home at a time.
At Granite State Home Improvements, we're not your typical contractor. We've been making homes beautiful and energy efficient for over 50 years, and we take tremendous pride in our work. Our customers are equally satisfied with the job we do for them, and we're proud to say that 75% of our business comes from customer referrals. We understand that without superior craftsmanship and high-quality products, we wouldn't be where we are today. That's why we pride ourselves in our low-key approach to sales, preparing comprehensive proposals, offering all the necessary literature, and providing local customer references.
Our Services
We offer a wide range of services to homeowners from the seacoast to the lakes region of New Hampshire. Whether your home needs new windows or doors, siding or roofing, a basement or bathroom remodel, or a small addition or deck, we've got you covered. We're certified through the Vinyl Siding Institute's Certified Installer Program and are an Elite CertainTeed 5-Star Contractor, ensuring that only the best and brightest contractors will be working on your property. We're also honored to have received an Award of Distinction for Historic Restoration from the Vinyl Siding Institute.
Our Commitment to Quality
We're committed to providing exceptional service and products to our customers. We're proud to be a Lead Safe Certified Firm, and as such, have been trained in the latest lead-safe renovation practices. We're also recognized by CertainTeed as a ShingleMaster Company, allowing us to offer you SureStart PLUS extended warranty coverage when you have us install an Integrity Roof System on your home. Our customers are our best salespeople, and we strive to build long-lasting relationships with them.
Our Team
Our team is led by Peggy Arend, President and Sales, who has over 30 years of experience in the construction industry. She's a native New Hampshirite, and holds a degree in business from SNHU. She's Lead Safe certified, a 5-Star Contractor with CertainTeed, and is certified through A.A.M.A., OSHA, and the Vinyl Siding Institute. Peggy is not afraid to get dirty and oftentimes lends a helpful hand on job sites, especially with window installs.
Overview of Granite State Home Improvements Reviews
Positive Experiences
The majority of reviewers had an excellent experience with Granite State Home Improvements, praising their professionalism, timely completion of work, and attention to detail. They appreciated the company's responsiveness, thoroughness, and courtesy.
Complaints and Issues
Some reviewers, however, reported negative experiences, citing poor service, long wait times, and slow response times. They expressed frustration with the company's inability to complete work efficiently and effectively, leading to disputes and eventual cancellations.
Specific Strengths and Weaknesses
Strengths:
- Professionalism and courtesy of staff
- Timely completion of work
- Attention to detail and thoroughness
- Responsiveness to customer concerns
Weaknesses:
- Poor service and long wait times
- Slow response times
- Inability to complete work efficiently and effectively
- Unreliability and unprofessionalism
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