Building Quality Pools at Competitive Prices
At Specialty Doors + Automation, Inc., we're a team of seasoned door professionals dedicated to providing top-notch commercial door repair and installation services to organizations of all sizes throughout Southern California. Since 1996, we've been committed to building a full-service company that offers more features to our customers at a lower price than they're used to paying. Our common goal is to provide the highest level of customer service, ensuring our clients receive the best value for their investment.
Our Philosophy
Our simple philosophy is to make a small profit off our accounts over a long period of time. The backbone of our company is our repeat customers, with 90% of our business coming from existing industrial and retail customer accounts. We pride ourselves on our ability to save money and time for each customer. We've also decided to provide a wide variety of automation and security products, as well as installation and repair services, than any other door company in our industry.
Our Services
Our commercial door repair and installation services include:
- Traffic Doors
- Accordion Doors
- Acoustical Doors
- Fire/Smoke Doors
- Strip Doors
- Cold Storage Doors
- Grilles
- Dutch Doors
- Elephant Doors
- Dock Levelers
- Sliding Walls
- Gates
We offer 24/7 emergency service available, ensuring that your business remains safe and secure. Our team is Forklift and Aerial Equipment Certified, meeting the Cal-OSHA Certifications required. We take pride in being one of the top commercial door repair companies in Southern California, providing prompt reply and high-quality service with a 100% guarantee.
Our Expertise
With over 20 years of experience, we've helped countless organizations with door repair and door installation needs. We carry a large selection of commercial door hardware and parts, including handpicked door closers, overhead concealed door closers, adjustable spring overhead door closers, and more. Our friendly staff will take the time to understand your needs, finding the perfect piece or pieces you need. If you're unable to do the repair yourself, our qualified staff specializes in all commercial door repair and door installation services.
Why Choose Us
At Specialty Doors + Automation, we're committed to providing the greatest value and highest level of customer service to each of our clients throughout Southern California. We take pride in being one of the top commercial door repair companies in the region, and we're dedicated to ensuring your satisfaction. Whether you need door repair, installation, or maintenance, we've got you covered.
Overall Assessment
The reviews for Specialty Doors are mixed, with both positive and negative experiences reported.
Positive Feedback
The company's professionalism, politeness, and patience were praised by multiple customers. The staff, including Tom and Edye, were mentioned as being friendly and providing great customer service. The quality of the doors and service was also commended, with some customers expressing gratitude for the help received.
Negative Feedback
On the other hand, some customers reported poor experiences, including instances of shoddy workmanship, incorrect orders, and unprofessional behavior from the owner. Some customers were left feeling frustrated and disappointed after being charged multiple times for the same repair or having their deposits refunded without completing the job.
Specific Issues
Some specific issues mentioned in the reviews include:
- Poor installation leading to repeated breakdowns
- Incorrect orders and arguments over mistakes
- Unprofessional behavior from the owner
- Refusal to complete jobs and refunding deposits instead
- Misleading service area information
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