Transforming Your Home, One Door and Window at a Time.
At Five Points Windows and Doors, we pride ourselves on being the ultimate source for everything window, door, and hardware related. From a simple interior door installation in a house to a complete replacement of doors, windows, and hardware, we can meet all of your door and window needs. Our staff is friendly, courteous, and professional, and we are committed to providing exceptional service to our customers.
Our Mission
Our mission is to provide top-quality doors and windows to homeowners and construction companies alike, ensuring that every project is completed with excellence and attention to detail. We strive to build long-lasting relationships with our customers, and we believe that our commitment to quality, customer satisfaction, and community involvement sets us apart from other window and door stores.
Our Services
We offer a wide range of services, including exterior door replacement, new door sales, and interior door installation. Our team of experts can assist with everything from door selection to installation, ensuring that the process is smooth and hassle-free. We also provide guidance and advice based on our many years of experience, so you can trust that you're getting the best possible solution for your home.
What Sets Us Apart
At Five Points Windows and Doors, we take pride in our Five Points of Excellence: offering the largest selection of quality doors and windows, expertly installing your windows and doors, adding beauty and greater security to your home, providing friendly and helpful customer service, and offering our full inventory and services at amazingly affordable prices. We believe that these core values set us apart from other window and door stores, and we're committed to delivering exceptional results to our customers.
Our Commitment to Quality
We are fully licensed, bonded, and insured, and we hold CSL #697862. Our team of experts is dedicated to providing top-quality service, and we're committed to ensuring that every project is completed to the highest standards of excellence.
Overall Experience
The reviews of Five Points Windows and Doors are mixed, with some customers expressing satisfaction with their experience, while others reported poor service and installation issues.
Positive Experiences
Many customers praised the professionalism and helpfulness of the staff, particularly Chris, Alex, Aaron, and Alfonso. They appreciated the guidance and expertise provided during the ordering and installation process. The quality of the products and the timeliness of the installations were also commended.
Negative Experiences
On the other hand, some customers encountered issues with incorrect installations, poor communication, and unprofessional service. Some reported being stuck with doors or windows that did not meet their expectations, and were left feeling frustrated and disappointed.
Installation Issues
Some customers experienced problems with the installation of their doors or windows, including incorrect swing directions, poor fit, and inadequate installation techniques.
Customer Service
A few customers reported difficulties in communicating with the company, including unreturned calls and emails, and a lack of follow-up on issues. Some felt that the company was not responsive to their concerns or did not take ownership of the problems.
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