Based in craft, committed to quality service.
At Riddio Doors, we pride ourselves on our commitment to quality, craftsmanship, and customer service. With over three decades of experience in the door and window industry, we have established ourselves as a leader in the market. Our journey began in Sacramento, California, where our founder, Jim Riddiough, started a small carpentry business with his father. Over the years, we have expanded our services to include door and window installation, and have established a strong reputation for our work.
Our Story
Our company was officially incorporated in 1985, and since then, we have been dedicated to delivering exceptional quality and service to our customers. In the 1990s, we pivoted to specializing in door and window services, and have since established a state-of-the-art showroom in Sparks, Nevada, where customers can browse our extensive range of products. Our team of experts is committed to providing unmatched service, ensuring that every customer leaves our showroom satisfied with their purchase.
Our Services
At Riddio Doors, we offer a wide range of services to cater to the needs of our customers. Our team of experts is dedicated to delivering exceptional quality and service, ensuring that every customer is satisfied with our work. Our services include:
- Door and window installation
- Custom door and window design
- Door and window repair and maintenance
- Door and window replacement
- Custom millwork and finishing
Our Team
At Riddio Doors, we are proud of our team of experts who are dedicated to providing exceptional service to our customers. Our team consists of experienced professionals who have a deep understanding of the door and window industry. Our team members are committed to delivering outstanding service, and we are proud to have them as part of our family.
- Jim Riddiough, President and CEO: With over 40 years of experience in the construction industry, Jim has a deep understanding of the door and window industry. He oversees all aspects of the business and is committed to delivering exceptional service to our customers.
- Lynn Freestone, General Manager: Lynn has 30 years of experience in the door and window industry and has a strong background in sales and management. He is responsible for overseeing the day-to-day operations of the business.
- Cindy Filsinger, Inside Sales and Millwork Specialist: With 39 years of experience in the door and window industry, Cindy is committed to delivering exceptional service to our customers. She is responsible for managing our inventory and ensuring that customers receive the best possible service.
- Wende Haeger, Receiving Clerk and Accounts Payable: Wende is responsible for managing our inventory and ensuring that customers receive their orders on schedule. She has a background in managing inventory for Cabela's and has a strong understanding of the importance of organization.
- Dale Fritter, Millwork Specialist: Dale has over 30 years of experience in the door and window industry. He is responsible for delivering and installing our products, ensuring that every customer is satisfied with our work.
- Ken Bell, Installer and Field Manager: Ken is the glue that holds our team together. He is responsible for scheduling the right team for the right job and ensuring that every job is done to the highest standard.
Contact Us
We invite you to visit our showroom in Sparks, Nevada, to explore our range of products and services. Our team of experts is committed to providing exceptional service, ensuring that every customer leaves our showroom satisfied with their purchase.
General Experience
The reviews highlight a mix of positive and negative experiences with Riddio Construction. Some customers praise the company's professionalism, responsiveness, and quality of work, while others express frustration with poor communication, lack of follow-through, and unhelpful staff.
Positive Aspects
Quality of Work and Products: Customers praise the company's selection of doors, windows, and hardware, as well as the quality of their work.
Professionalism and Responsiveness: Some customers appreciate the professionalism and responsiveness of the staff, particularly Darrell, who is described as a solid professional.
One-Stop-Shop: Riddio Construction is seen as a one-stop-shop for customers' needs, from order to installation.
Negative Aspects
Poor Communication: Several customers express frustration with poor communication, including unreturned calls, lack of follow-through, and unhelpful staff.
Unreliable Staff: Some customers had negative experiences with specific staff members, including Dale and James, who failed to follow through on commitments or provided poor service.
Difficulty in Doing Business: Some customers found it difficult to do business with Riddio Construction, citing issues with getting quotes, measuring, and scheduling appointments.
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