Exceptional Glass Services for Reno and Beyond
Acme Glass LLC proudly serves the Reno/Sparks area with exceptional glass installation, repair, and replacement services. Family-owned and operated by experienced glaziers, we have built our reputation on quality, responsiveness, and unparalleled customer care.
Window & Door Installation & Repair
- New window and door installation for homes and businesses.
- Replacement of broken or damaged windows and doors.
- Repair of faulty hardware on existing windows and doors.
Shower Enclosures & Mirrors
- Installation and replacement of shower enclosures.
- Custom-cut mirrors for walls, doors, and more.
Glass & Door Repair & Installation
- Repair and maintenance of all types of glass doors, including storm doors, patio doors, French doors, and more.
- Installation of premium-quality glass doors and hardware.
Additional Services
- Supply and installation of high-quality replacement glass units.
- Repair and bypass of damaged windows and doors.
- Installation and repair of screen doors and window hardware.
Quality & Customer Satisfaction
At Acme Glass LLC, we pride ourselves on meticulous craftsmanship, using only the highest quality materials. We prioritize communication and customer satisfaction, ensuring a seamless experience from your first consultation through project completion.
Experienced & Professional
With over 25 years of experience in the glass industry, our team of skilled professionals is well-versed in all aspects of glass installation, repair, and maintenance. We are certified and insured for your peace of mind.
Commitment to Quality & Value
Our commitment to quality and affordability is reflected in our competitive pricing and transparent communication. We offer free consultations and detailed project estimates to ensure transparency and exceed your expectations.
Contact us today for a free consultation and let us help you achieve the beautiful and functional glass solutions you desire!
Poor Workmanship and Customer Service Issues
Many reviewers expressed frustration with the poor workmanship and customer service of Acme Glass. One reviewer experienced horrible workmanship, with misfabricated panels, poorly aligned doors, and damaged caulk joints. Another reviewer was stood up for an appointment with no call or explanation. Several reviewers mentioned poor responsiveness, with unreturned phone calls and emails.
Delays and Miscommunication
Some reviewers experienced delays and miscommunication with Acme Glass. One reviewer mentioned that the project took longer than expected, with three delays and poor communication. Another reviewer was charged more than the contracted amount without explanation.
Positive Experiences
However, some reviewers had positive experiences with Acme Glass. They praised the professionalism and quality of work, with one reviewer calling them "amazing" and stating that they take their time to ensure everything looks perfect. Several reviewers appreciated the fast turnaround time, fair pricing, and responsive communication.
Common Complaints
Common complaints included poor workmanship, unresponsiveness, and miscommunication. Several reviewers mentioned being stood up for appointments, unreturned phone calls, and poor customer service.
Common Praises
Common praises included professionalism, quality of work, and responsive communication. Several reviewers appreciated the fast turnaround time, fair pricing, and attention to detail.
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