Give a day off cleaning to someone you love!
At Welcome Home Services, we take pride in being the longest-running cleaning service in the Austin area, with over 19 years of providing exceptional cleaning services to our clients. Our team is made up of professionally trained and thoughtful individuals who genuinely love what they do. We take the time to thoroughly train our employees to ensure they have the right products and techniques to leave your home sparkling clean.
Our History
Welcome Home Services was founded in May 2003 with the goal of providing superior cleaning services to our community. We've been honored with multiple awards and have grown to serve hundreds of customers every year. We're committed to providing high-quality, hassle-free services to our clients. Whether you need a one-time cleaning or a long-term relationship, we've got you covered.
Our Services
We offer a range of cleaning services to suit your needs, including residential, commercial, and carpet cleaning. Our residential cleaning services include our standard cleaning package, which covers all rooms, including dusting furniture, ceiling fans, window sills, and mirror cleaning. We also offer a deep cleaning package that includes baseboard dusting, blitzing hard water, and more.
For larger areas, we offer commercial cleaning services, including light commercial packages that cater to offices, clubhouses, and events. Our commercial add-ons include vacuuming and mopping floors, dusting meeting rooms, and bathroom cleaning.
Carpet Cleaning
Our carpet cleaning service is designed to break down dirt and leave your carpets looking fresh again in four simple steps. Our carpet professional shampooing and steam process uses the best products to ensure a thorough clean.
Why Choose Us?
At Welcome Home Services, we pride ourselves on being reliable, trustworthy, and never leaving a "no-show." Our employees are trained to use the best products and techniques to leave your home or office sparkling clean. We're committed to serving our community and providing exceptional service.
Get to Know Us
Our team loves what they do, and we're passionate about serving our community. We're a small company made up of talented individuals serving with pride. Learn more about us and how we can assist you with your cleaning needs.
Book Your Service Today
Call us now at 1-512-931-2095 or visit our website to book your service. We look forward to helping you keep your home or office clean and sparkling!
Company Reputation and Customer Service
The company's reputation is heavily criticized by several reviewers, with some labeling it as a "SCAM" and accusing it of not valuing its clients. Multiple reviewers express frustration with the company's customer service, stating that their concerns were ignored or met with inadequate responses.
Cleaning Quality and Attention to Detail
Several reviewers were dissatisfied with the quality of the cleaning services provided. Some mentioned that the staff did not follow their instructions, and that certain areas, such as sinks, microwaves, and stoves, were left dirty. Others noted that the staff did not pay attention to detail, leaving streaks on surfaces and not completing tasks as promised.
Staff and Team Performance
While some reviewers praised the staff's friendliness and professionalism, others had negative experiences with the team sent to their homes. Some mentioned that the staff seemed incompetent or untrained, and that they did not complete tasks as promised.
Communication and Responsiveness
Several reviewers were unhappy with the company's communication and responsiveness. Some mentioned that their concerns were ignored or met with inadequate responses, while others stated that the company did not follow through on its promises.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company, praising the staff's attention to detail, professionalism, and quality of work. These reviewers were satisfied with the services provided and appreciated the company's responsiveness.
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