Trust us to get your appliances running smoothly again!
At Columbus Appliance Masters, we understand the frustration and inconvenience that comes with a broken appliance. That's why we're dedicated to providing top-notch commercial and residential appliance repair services to the people of Columbus, Ohio.
Our Mission
Our mission is to provide prompt, reliable, and affordable appliance repair services that will get your appliances up and running in no time. We pride ourselves on our professionalism, expertise, and commitment to customer satisfaction.
Our Services
We offer a wide range of appliance repair services, including refrigerator repair, dishwasher repair, oven and stove repair, and washer and dryer repair. Our team of trained and insured technicians is equipped to handle all brands and models of appliances, from Asko to Sub Zero, and everything in between.
What Sets Us Apart
What sets us apart from other appliance repair services is our commitment to customer satisfaction, our prompt response time, and our dedication to providing same-day service whenever possible. We also offer a 15% discount on labor costs for customers who find us online and schedule an appointment.
Our Technicians
Our technicians are professionally trained, insured, and courteous. They respect your time and will call you when they're on their way to ensure you're not left waiting. We stand behind all our work with a full 90-day labor warranty and a full 12-month warranty on any parts we use.
Our Promise
At Columbus Appliance Masters, we promise to provide you with the best possible appliance repair service in Columbus, Ohio. We'll work with you to diagnose and repair your appliance problems quickly and efficiently, and we'll always strive to provide you with the most cost-effective solutions.
Overall Experience
The reviews suggest that the company has significant issues with customer service and availability of technicians.
Customer Service
The customers have reported poor customer service, with reps being unhelpful and unaccommodating. They have been told to call back at a later time to make an appointment, rather than being able to schedule one immediately.
Pricing
One customer mentioned that the repair service was pricey, with a $210 charge for a 10-minute service to replace a drain motor on a Samsung front load washer, plus a $69 diagnostic fee.
Technician Availability
Two customers reported that the company did not have any available technicians to service their appliances, with one customer being told repeatedly that they did not have a tech to service their refrigerator.
Be the first to review Columbus Appliance Masters.
Write a Review
