Let our Super Plumbers come to your rescue!
At AZ Super Plumber, we pride ourselves on being a multi-generation family owned and operated plumbing service company in the Prescott area. Our team of experienced plumbers is dedicated to providing high-quality service and exceptional customer care. We offer a wide range of plumbing services for both residential and commercial customers, including drain cleaning, water heater repair and installation, and leak detection.
Our Story
Our story began with William and Brielle Gagnon, who both grew up in Arizona. Brielle's family had a long history of building homes in Prescott, Arizona, while William's family had a strong reputation in the plumbing industry. William's parents ran The Plumbing Store, now AZ Super Plumber, and William grew up learning the trade every summer and break from school. William and Brielle met in 2012, got married, and moved to California for William's time in the Marine Corps. Once his time was complete, they moved back to Arizona to work with William's parents and learn the family business.
Our Mission
At AZ Super Plumber, we believe in doing things right the first time. That's why we use only the highest quality materials and equipment on every job. We also take the time to listen to our customers' needs and concerns so that we can provide personalized solutions that meet their unique needs. We strive to provide 100% customer satisfaction and ensure that our customers are completely satisfied with our services.
Meet Our Team
Meet some of our talented plumbers below:
- Anthony: Born and raised in Prescott, Anthony has been a plumbing technician for AZ Super Plumber since 2019. He's gained a passion for his work and loves serving the community.
Our Services
At AZ Super Plumber, we offer a wide range of plumbing services, including:
- Full-Service Plumbing
- Drain Cleaning
- Water Treatment
- Remodels & Re-Pipes
- Water Heater Repair & Installation
- Septic Pumping & Services
- Septic & Leach Maintenance
- Plumbing Remodels & Re-Pipes
- Service Area: Yavapai County
Our Partnerships
We offer several partnership programs to help our customers stay on top of their plumbing maintenance needs. Choose from our Basic, Premium, or Plus plans to receive discounts, priority scheduling, and more.
Professionalism and Service
The majority of the reviews praise the professionalism and exceptional service provided by AZ Super Plumber. Several reviewers mention that the technicians were prompt, courteous, and knowledgeable, with some even noting that they went above and beyond to ensure the job was done correctly. Many reviewers specifically mention the technicians' names, such as Anthony, Matt, Rollie, and Tim, and highlight their excellent work.
Communication and Problem-Solving
Reviewers also praise the effective communication and problem-solving skills of the technicians. Several mention that the technicians took the time to explain the issue and the solution, and offered additional services or advice. This transparency and willingness to help has left a positive impression on most reviewers.
Efficiency and Timeliness
Many reviewers comment on the efficiency and timeliness of the services provided. Several mention that the technicians arrived on time, completed the job quickly, and cleaning up after the job was done. This attention to detail and sense of responsibility has earned the company a reputation for being reliable and efficient.
Special Mentions
Some reviewers mention specific technicians, such as Rollie and Tim, who they praise for their excellent work and professionalism. Others mention the company's ability to fit them in on short notice or complete work on weekends, demonstrating the flexibility and availability of the technicians.
Minor Issues
One reviewer, Valarie Isley, mentions having a mixed experience with the company. They were unhappy with the verbal price from the technician and haven't received a follow-up on the status of their project. However, this is an isolated incident and most reviewers have had a positive experience with the company.
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