Business Details
44 Years
experience
Emergency
services
Your Trusted 24/7 Plumbing Partner in the Bay Area
AquaTek Plumbing was founded in 1982 on the principle of delivering complete, professional, and cost-worthy service. With over 30 years of experience and a team of 60 professionals, we specialize in residential and commercial plumbing solutions, including emergency repairs, repiping, drain cleaning, and sewer line services. Our mission is to provide reliable, timely service while maintaining a standard of excellence and fostering lasting business relationships. We prioritize customer satisfaction through clear communication, advanced diagnostic tools, and warranties on workmanship. Our team includes licensed plumbers with decades of combined experience, serving the San Francisco Bay Area with 24/7 emergency response.We focus on continuous improvement, employing skilled professionals committed to ethical practices and technical expertise. Our reputation is built on trust, with a track record of serving property management companies and multi-unit dwellings. We offer transparent pricing models, including flat fees and time-and-material billing, ensuring no hidden costs. Our services extend across San Francisco, San Jose, and surrounding counties, supported by a dedicated support staff and management team. AquaTek Plumbing remains a family-owned business dedicated to innovation and excellence in every project.
Services
Emergency Plumbing
Drain Cleaning
Sewer Line Repair
Hydro Jetting
Leak Detection
Repiping Services
Gas Line Services
Commercial Plumbing
Fixture Installation
Water Heater Repair
Details
- Year established: 1982
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Our team includes licensed plumbers with over 30 years of combined experience.
- We specialize in residential and commercial repiping with copper piping.
- We use advanced diagnostic tools like sewer line cameras for accurate repairs.
- We guarantee our workmanship with a 10-year warranty on copper piping.
What people say
Promptly and professionally
Top notch service
Professional and courteous
Superb service
Outstanding customer service
Services
Emergency Plumbing
AquaTek Plumbing provides round-the-clock emergency services for burst pipes, sewer backups, and water heater failures. Our technicians respond promptly to minimize property damage. We serve residential, commercial, and multi-unit properties in the Bay Area.
Hydro Jetting
Our hydro jetting service uses high-pressure water to clear clogs and remove buildup in drains and sewer lines. This method effectively eliminates tree roots and debris without damaging pipes, ensuring long-lasting results.
Sewer Line Repair
We specialize in sewer line inspections, cleaning, and repairs using advanced camera diagnostics. Our solutions address root intrusion, broken joints, and pipe corrosion, restoring system functionality efficiently for residential and commercial clients.
Leak Detection
Using modern equipment, we identify and fix leaks in pipes, water heaters, and fixtures. Our services prevent mold growth and structural damage, offering both indoor and outdoor irrigation leak solutions.
Repiping Services
We replace outdated or damaged plumbing systems with durable copper piping. Our repiping includes warranties, permits, and wall repairs, ensuring code compliance and long-term reliability for homes and businesses.
People
James E. Shepherd
President
Jim founded AquaTek Plumbing in 1982 after learning plumbing from a Master Plumber in the 1970s. He specializes in large repiping projects and expert witness testimony, with expertise in plumbing codes and complex repairs.
Chris Johnson
Vice President
Co-founder Chris Johnson has over 40 years of plumbing experience, focusing on service repairs and tenant improvements. He previously worked in family-owned and Silicon Valley plumbing firms before establishing AquaTek.
Derrick Simons
General Manager
Derrick joined AquaTek in 1991, rising from Repiper to General Manager. He oversees large repipe projects and service department operations, ensuring timely execution and customer satisfaction across complex jobs.
Questions
What qualifies as a plumbing emergency?
Burst pipes, sewer backups, overflowing toilets, or major leaks requiring immediate attention to prevent damage.
Do you offer weekend or holiday service?
Yes, emergency services are available 24/7, including weekends and holidays.
How quickly can a plumber arrive?
Response times vary, but technicians often arrive within an hour in the Bay Area.
Do you provide non-emergency plumbing services?
Yes, we offer drain cleaning, repiping, fixture installation, and routine maintenance.
What areas do you service?
We serve San Francisco, San Jose, and surrounding counties in the Bay Area.
Do you offer warranties on services?
Yes, we provide a 10-year warranty on copper piping and a 1-year warranty on fixtures.
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