About Us
At Thermal Windows - J & M Glass Co., Inc., we have been serving the Dallas-Fort Worth Metroplex since 1992. We are a single-source provider of quality windows and doors, committed to delivering exceptional products and services to our customers. Our team of experts is dedicated to providing the best possible solutions for your window replacement needs.
As a window manufacturer, we understand the importance of quality and durability. That's why we use only the highest-quality materials and cutting-edge technology to ensure that our products meet the highest standards. Our factory-direct pricing policy allows us to offer you unbeatable value for your money.
Our Services
Our services include replacement windows, new construction windows, commercial windows, and doors. We offer a wide range of window styles and designs to suit your unique needs and preferences. Our expert installation team installs windows with precision and care, ensuring a smooth and hassle-free experience.
Types of Windows
At Thermal Windows, we offer a variety of window types to cater to different needs and preferences. Our window types include:
- Single Hung Windows
- Double Hung Windows
- Sliding Windows
- Casement & Awning Windows
- Tilt and Turn Windows
DOORS
We also offer a range of doors for your living space, including:
- Patio Doors
- Entry Doors
Why Choose Us?
At Thermal Windows, we pride ourselves on our commitment to quality, customer service, and value. Here are just a few reasons why you should choose us:
- We manufacture and install our own windows, ensuring that you get the best possible quality and customization.
- We use only the highest-quality materials and cutting-edge technology to ensure that our products meet the highest standards.
- Our expert installation team is trained to expertly install our window systems into almost any opening.
- We offer one of the strongest limited lifetime warranties in the industry.
- We are a family-owned and operated business with over 30 years of experience serving the Dallas-Fort Worth Metroplex.
Get a Free Estimate
If you're interested in replacing your windows or doors, we invite you to contact us for a free estimate. Our expert representatives will be happy to discuss your needs and provide you with a personalized quote.
Quality and Performance
The reviews highlight a mix of positive and negative experiences with Thermal Windows DFW. While some customers are extremely satisfied with their window installations, others have voiced concerns about the quality and reliability of the products.
Quality Concerns
One reviewer, Aubrey Humphrey, reported issues with nail fin splits on almost every window corner, which led to concerns about water tightness. This experience was particularly disappointing given the high investment made in the windows.
Positive Experiences
On the other hand, numerous reviewers praised the quality of the products and the installation process. Carolyn Beatty, Stephen Brock, Jene Buckner, Sharon Frazier Randolph, John R. Black, Karl Mackey, David Scott, and Sheila Newton all had exceptional experiences, citing excellent customer service, quality products, and timely installation.
Communication Issues
However, a few reviewers experienced issues with communication. Jodie Miears mentioned disappointing communication regarding the timeline and installation details, while David Scott reported that the company failed to respond to his wife's concerns about scratched kitchen fixtures.
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