For over 50 years, My Guys Plumbing, Heating & Air, Inc. has been dedicated to providing the highest quality repair and installation services to our customers in the Greater Cleveland and Northern Summit County areas. Our story began in 1969 when Ed & Janet Johnson started Johnson Heating & Cooling, Inc. Over the years, we have continued to expand our services to include plumbing and air conditioning, and have undergone several name changes to reflect our growing services. Today, we are proud to operate as My Guys Plumbing, Heating & Air, Inc., still operated by the Johnson family with the same commitment to excellent service.
Our History
In 1969, Ed & Janet Johnson started Johnson Heating & Cooling, Inc. In 1988, their son, Jerry, and his wife Darlene, joined the business. In 1992, we acquired Fixzit Man, a local company specializing in plumbing services. As we grew, we moved to our current offices in Bedford, Ohio. Over the years, we have continued to expand our service area while operating under the name Fixzit Man by Johnson Heating & Cooling, Inc. In recent years, it became evident that we needed to update our name and image to better reflect our services and commitment to customer satisfaction.
Our Commitment
At My Guys Plumbing, Heating & Air, Inc., we are committed to raising the level of customer care and professionalism in the home repair trades. We strive to provide prompt, professional, and courteous service to every customer. We understand that when a heating or cooling system breaks down, it can be a stressful and inconvenient experience. That's why we are dedicated to providing fast and reliable service to get your system up and running as quickly as possible.
Our Services
We offer a range of services to meet the needs of our customers. Our experienced technicians are trained to repair and install heating systems, including furnaces, boilers, ductless mini splits, and heat pumps. We also provide plumbing services, including drain cleaning and repair, leak detection, and water heater installation and repair. Our team of experts is equipped to handle any issue that may arise with your heating or cooling system.
Why Choose My Guys
When you choose My Guys Plumbing, Heating & Air, Inc., you can expect:
- Trusted service since 1969
- Emergency service available 24/7
- Above industry guarantees
- Over 18,000 parts stocked on each truck
- Licensed, insured, and bonded
- Criminal background check and drug screening of employees
- Ongoing training for all employees
- Members of the Better Business Bureau, Chamber of Commerce, Air Conditioning Contractors of America, and Nexstar Network
Get in Touch
If you have any questions or would like to schedule a service appointment, please don't hesitate to contact us. We're here to help and look forward to serving you.
Overall Experience
The majority of customers had a positive experience with the company, praising their staff, technicians, and services. Many reviewers mentioned the company's promptness, professionalism, and courtesy.
Pricing and Value
Some customers felt that the prices were excessive, with one reviewer mentioning that they were charged $179 per drain for a minor fix. Another reviewer felt that the cost of cutting out part of the ceiling was unnecessary and overpriced. However, one reviewer did receive a refund check/adjustment for some of the services rendered, showing the company's willingness to make things right.
Technicians and Staff
The technicians and staff were consistently praised for their knowledge, professionalism, and courtesy. Many reviewers mentioned specific technicians, such as Evan, Andy, and Brian, who provided excellent service.
Services
The company offers a range of services, including drain unblocking, faucet installation, furnace repair, and water heater replacement. Most customers were satisfied with the quality of work and the timeliness of the repairs.
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