How can we Help You Today?
At P.K. Wadsworth Heating & Cooling, we take pride in being a family-owned and operated business that has been serving the Greater Cleveland area for nearly a century. Since 1936, we have been dedicated to providing exceptional heating, cooling, and water heater services to our customers.
Our Story
P.K. Wadsworth Heating & Cooling has a rich history of providing reliable and efficient HVAC and water heating solutions to homeowners and businesses in the Greater Cleveland area. Our mission is to deliver exceptional service, backed by over 85 years of experience, to ensure that our customers' homes and buildings are kept comfortable, safe, and energy-efficient.
Our Services
We offer a wide range of services, including:
- Heating Services: Repair, installation, and maintenance of furnaces, boilers, and heat pumps.
- Cooling Services: Repair, installation, and maintenance of air conditioning systems, including ductless systems.
- Water Heater Services: Repair, installation, and maintenance of water heaters, including tankless water heaters.
- Air Quality Services: Installation and maintenance of air purifiers, air scrubbers, and dehumidifiers.
- Water Treatment Services: Installation and maintenance of water treatment systems, including water softeners and filters.
What Sets Us Apart
At P.K. Wadsworth Heating & Cooling, we pride ourselves on our commitment to excellence, customer service, and community involvement. Here are a few things that set us apart:
- Upfront Pricing: We promise no surprise or hidden fees, ensuring that you know exactly what you're paying for before any work starts.
- Timely Service: We respond quickly to your requests and arrive on time to ensure that your HVAC or water heater issues are resolved quickly and efficiently.
- Over 2k Google Reviews: With an impressive 2,000+ five-star Google reviews, you can trust that we have a reputation for delivering exceptional service and results.
- Unmatched Warranties & Guarantees: We provide warranties and guarantees for our services in writing, giving you peace of mind and protecting your investment.
Why Choose Us
At P.K. Wadsworth Heating & Cooling, we care about our customers and are committed to providing you with the best possible experience. Our team of experienced technicians is dedicated to resolving your HVAC and water heater issues quickly and efficiently. With our expertise and commitment to exceptional service, you can trust that your home or business is in good hands.
Overall Impression
The majority of reviews on P.K. Wadsworth Heating & Cooling are extremely positive, with most customers praising the company's technicians for their professionalism, knowledge, and excellent service.
Technician Performance
Many reviewers have expressed appreciation for the technicians' ability to diagnose and fix issues quickly and efficiently. Some reviews highlight specific technicians, such as Derek, Matthew, Rick, Richard, James, Jacob, and Ryan, who were praised for their excellent work and customer service.
Service Quality
Reviewers have also commended the company for its competitive pricing, reasonable costs, and willingness to explain options and costs in a clear and understandable manner. In addition, many have appreciated the company's communication and coordination of appointment scheduling and follow-up appointments.
Areas of Improvement
However, one reviewer, Erika Jakubs, expressed disappointment with the company's handling of scheduling and prioritizing customers, which led her to cancel a free complimentary system check. This negative experience is an isolated exception to the overwhelmingly positive reviews.
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