Business Details
46 Years
experience
Emergency
services
Emergency Disaster Restoration Services Metro-Detroit
Sunglo Services has dedicated itself to restoring properties and peace of mind for over four decades. Founded in 1980, our Michigan-based team combines 200+ years of collective leadership experience with state-of-the-art equipment to deliver rapid, reliable restoration services. We maintain a 5-Year Workmanship Warranty and exceed Michigan state and insurance industry standards through continuous investment in employee training and proprietary processes. As a preferred vendor for 25+ insurance carriers, our IICRC-certified technicians handle fire, water, and mold damage with a single-source approach that eliminates coordination challenges.Our SMART Center provides industry-leading education while our Disaster Shield program offers proactive emergency planning. With over 45,000 completed projects, we remain committed to community service and maintaining the fastest response times in Metro-Detroit through locally owned operations.
Services
Fire Damage Restoration
Water Damage Restoration
Mold Remediation
Commercial Restoration
Emergency Board-Up
Contents Restoration
HVAC Cleaning
Disinfection Services
Structural Drying
Insurance Claim Assistance
Details
- Year established: 1980
Highlights and features
- We offer 40+ years of Michigan-focused disaster restoration expertise
- Our 5-Year Workmanship Warranty exceeds industry standards
- 24/7 emergency response with Metro-Detroit rapid deployment
- IICRC-certified technicians handle all damage types
- Single-source solution eliminates multiple contractor coordination
Associations and certifications
- IICRC (Institute of Inspection, Cleaning and Restoration Certification)
What people say
Professional team
24/7 availability
Stress-free process
Detailed communication
Quality craftsmanship
Services
Fire Damage Restoration
Our fire damage restoration service addresses structural repairs, smoke odor removal, and content cleaning using specialized equipment. Certified technicians perform HVAC cleaning, soot removal, and odor control while coordinating complete rebuilding. We work directly with insurance providers to streamline claim processes for residential and commercial properties.
Water Damage Restoration
Water damage restoration includes emergency extraction, Vortex drying system application, and mold prevention treatments. Our team handles storm damage, pipe bursts, and HVAC leaks using industrial equipment inventories. We guarantee structural drying in half the industry-standard time while preserving property integrity through advanced mitigation techniques.
Mold Remediation
Mold remediation services feature containment setup, HEPA vacuuming, and antimicrobial treatments. Certified specialists identify moisture sources and implement prevention strategies. We follow strict safety protocols for spore removal from building materials and HVAC systems, ensuring complete remediation with post-treatment verification.
Commercial Restoration
Commercial restoration combines emergency board-up, environmental services, and construction repairs under one contract. Our team minimizes business interruption through rapid response and Xactimate pricing documentation. We provide dedicated project managers for insurance coordination and maintain a 5-year warranty on all commercial reconstruction work.
Contents Restoration
Contents restoration includes on-site pack-out, secure transportation, and specialized cleaning of possessions. Our SMART Center facility handles electronics, documents, and textiles using industry-approved methods. We guarantee pre-loss condition restoration for furniture, appliances, and personal items while maintaining strict chain-of-custody protocols.
People
Pat Norton
Co-Owner and Co-Founder
With 40+ years in disaster restoration, Pat Norton co-founded SunGlo with Gene Capatina. Holding multiple IICRC certifications, he specializes in insurance claims management and large-scale project execution across residential and commercial sectors.
Gene Capatina
Co-Owner and Co-Founder
Gene Capatina brings 40+ years of restoration expertise as SunGlo's co-founder. Certified in multiple disciplines including fire, water, and microbial remediation, he focuses on technical operations and maintaining industry-leading service standards through continuous process improvement.
Tony Bifano
President and CEO
Tony Bifano leads SunGlo's strategic direction with 36 years of insurance and technology experience. His focus on operational efficiency and customer satisfaction drives the implementation of advanced restoration technologies and improved business processes.
Anthony Capatina
Project Delivery Director
Anthony Capatina oversees project standardization with 15+ years in restoration operations. A University of Michigan graduate, he implements process improvements across mitigation, construction, and client communication functions while managing daily project execution.
Nikki Thomas
Vice President of Finance
Nikki Thomas manages financial operations with 16 years of accounting expertise. She ensures transparent billing practices and maintains financial controls while overseeing insurance claim processing and corporate cash flow management.
Questions
What types of emergency services do you offer?
We provide 24/7 response for fire, water, and mold emergencies with rapid deployment teams available within Metro-Detroit.
Do you work with insurance companies directly?
Yes, we collaborate with 25+ insurance carriers and handle all claim documentation through Xactimate pricing systems.
What areas do you service?
We serve Southeast Michigan and Mid-Michigan regions with guaranteed fastest response times in the Metro-Detroit area.
Is your work guaranteed?
All restoration work includes a 5-Year Workmanship Warranty covering structural repairs and reconstruction services.
How do you handle business continuity during commercial restoration?
We provide single-source solutions with dedicated project managers to minimize business interruption during commercial recovery.
Do you offer preventive planning services?
Our Disaster Shield program provides proactive emergency planning to reduce damage risks and response times during crises.
