Serving You Since 1932! Get Started
At Jacobson Heating and Cooling, we are a family-owned and operated company that has been serving the greater Grand Rapids area for over 90 years. Established in 1932, we take great pride in providing award-winning service and satisfying the needs of our customers. Our team of experts is dedicated to providing the highest level of quality at the very best prices.
Our Services
We offer a wide range of services, including furnace repair, air conditioning repair, and heating and air conditioning replacement and installation. Our team of licensed technicians is trained to handle all residential and light commercial installations, and we take pride in providing exceptional customer service. Whether you need a routine maintenance check or an emergency repair, we are here to help.
Our Commitment to Quality
At Jacobson Heating and Cooling, we are committed to providing the highest level of quality for our customers. We strive to provide exceptional service, and our team of experts is dedicated to ensuring that every project meets the highest standards of excellence. We are proud to have won several awards, including the Better Business Bureau's "Best in Customer Service" in 1993 and '97 and "Business of the Year" in 1998.
Our Team
Our team of experts is led by Bob Vanderson Jr., Tom Vanderson, and Jeff Vanderson, who have extensive experience in the heating and cooling industry. We take pride in our team's expertise and commitment to providing exceptional customer service.
Financing Options
We understand that home improvement projects can be costly, which is why we offer convenient financing options, subject to credit approval, to help make your project more affordable.
Specials and Rebates
We offer special savings and rebates to help you save time and money on your project. Check out our latest offers and take advantage of our special deals.
Emergency Services
We offer day and night emergency services from 8:00 am to 8:00 pm, 365 days a year. Whether you have an emergency repair or need a routine maintenance check, we are here to help.
Excellent Customer Service and Professionalism
The reviews are overflowing with praise for Jacobson Heating and Cooling's exceptional customer service and professionalism. The technicians, sales representatives, and installers are consistently described as friendly, helpful, and courteous. Many reviewers appreciated the prompt response to their requests, efficient installation process, and thorough explanations of the work being done.
Quality of Work and Attention to Detail
Reviewers are extremely satisfied with the quality of work performed by Jacobson Heating and Cooling. The company's attention to detail, expertise, and care in installing new systems or repairing existing ones are highlighted. The installers are praised for their cleanliness, respect for customers' homes, and ensuring that the work area is left spotless.
Reliability and Trustworthiness
Jacobson Heating and Cooling's reliability and trustworthiness are key factors in the positive reviews. Customers appreciate the company's honesty, transparency, and commitment to finding the best solutions for their heating and cooling needs. The reviewers trust the company to provide quality work, and many have been loyal customers for years.
Negative Comments
The only negative comment came from Case Spiering, who was disappointed that the company didn't take care of a recall issue with a part in their furnace, even though the replacement parts were already at their house.
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