Where exceptional service meets unparalleled expertise
At Pleune Service Company, we're proud to be a 100% employee-owned company, dedicated to providing top-notch mechanical services to the commercial and industrial markets of West and Mid Michigan. Our commitment to exceptional customer service, quality workmanship, and prompt response has earned us a reputation as the premier contractor of choice in the region.
Our History
Founded in 1974 by John Pleune, our company was built on a simple yet powerful mission: to provide prompt, quality heating and cooling service to the commercial and industrial markets of West Michigan. We've grown steadily over the years, and in 1988, we took a significant step forward by establishing an Employee Stock Ownership Plan (ESOP), which has since evolved into 100% employee ownership. This milestone has allowed us to further solidify our commitment to customer satisfaction, as every employee is now an owner with a personal stake in your happiness.
Our Services
As a full-service mechanical contractor, we offer a comprehensive range of services designed to meet the unique needs of our clients. From new construction and renovation projects to expedited equipment replacement, maintenance, and ongoing service, we've got you covered. Our services include:
- Service and Maintenance Plans
- Fabrication
- Expedited Unit Replacements
- Building Controls
- Safety and Training
- Construction Services
Our team of highly-trained installation crews and EPA-Certified HVAC technicians are available 24/7 to ensure prompt response to any emergency. With a fleet of service vehicles covering a majority of the Lower Peninsula, we're always ready to respond quickly and efficiently.
What Sets Us Apart
At Pleune Service Company, we're proud to stand out from the competition. Our 100% employee ownership structure ensures that every member of our team is invested in delivering exceptional service to our clients. We're committed to providing unparalleled levels of service, responsiveness, and accountability, which has earned us a reputation as an industry leader.
Our Commitment
At Pleune Service Company, we're dedicated to our employees, our customers, and our community. We're committed to continually raising the bar of service metrics and setting high standards for our industry. We invite you to experience the Pleune difference for yourself. Contact us today to learn more about how we can help you with all your mechanical service needs.
Excellent Customer Service
The reviewers praise the excellent customer service provided by Pleune Service Company. Kaleb, a technician, is particularly commended for his professionalism, friendliness, and knowledge. Curtis, a technician, and Kyle, an account representative, are also appreciated for their prompt response and efficient service. The reviewers express gratitude for the quick solutions provided by the company, which helped them avoid closing their business.
Appreciation for Employees
The reviewers appreciate the employees of Pleune Service Company, considering them an essential part of the company's success. Chad Reed, a supervisor, is specifically mentioned for his humility and leadership. The reviewers feel valued and encouraged by their employer, making Pleune a wonderful place to work.
Disappointment with Internal Staff
On the other hand, some reviewers express frustration with the internal staff responsible for quoting and client follow-up. The process is perceived as slow and lacking care, leading to delays in repairs.
Concerns about Employee Behavior
One reviewer expresses concern about the behavior of an employee who allegedly drives recklessly and exhibits poor conduct. This reviewer questions the company's ability to control its employees and doubts their trustworthiness.
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