Trust the Plumbers You Can Count On!
At Option One Plumbing, we're dedicated to providing top-notch plumbing services to residential and commercial customers in California, Arizona, North Carolina, and South Carolina. With over 30 years of experience, our team of licensed, bonded, and insured plumbers is equipped to handle any plumbing emergency, big or small.
Our Services
From drain cleaning and hydro jetting to sewer camera inspection and trenchless sewer repair, our comprehensive range of services is designed to meet the unique needs of our customers. Whether you're dealing with a clogged toilet, a burst pipe, or a malfunctioning water heater, we've got you covered. Our team of experts is trained to provide prompt, reliable, and efficient solutions to get your plumbing system up and running smoothly.
Residential Plumbing Services
Our residential services include:
- Drain cleaning and hydro jetting
- Sewer camera inspection and trenchless sewer repair
- Water heater repair and replacement
- Gas leak detection and repair
- Water pressure diagnostics
- Electronic leak detection
- Slab leak detection and repair
- Whole house repiping
- Fixture and faucet repair and installation
- Garbage disposal repair and replacement
- Toilet repair and installation
- Septic tank pumping
Commercial Plumbing Services
Our commercial services include:
- Backflow testing and repair
- Booster pumps
- 3-compartment sinks
- Boilers and water heaters
- MOP and floor sinks
- Sewage and sump pumps
- Industrial piping
- Commercial fixtures, faucets, and toilets
- Grease trap and interceptor installation
- Fire sprinkler lines
- Thermostatic mixing valves
- High temperature alarms
Why Choose Us
At Option One Plumbing, we're committed to providing exceptional customer service, expert workmanship, and competitive pricing. Our team is dedicated to building long-term relationships with our customers, and we strive to exceed your expectations with every interaction.
Testimonials
Don't just take our word for it! Our customers rave about our services:
"Option One was very professional and knowledgeable in the plumbing field. Our old heater was leaking gas. They replaced it with a new water heater and fixed the gas leak. All repairs were certified by the gas company. We were satisfied with their work and feel safe now in our home." - Annabell Hernandez, Google Review
"Option One will be my go-to plumbing company going forward. The competency and professional service eased the trauma of a hard challenge. Appreciate the levels of knowledge the project manager and crew used to ensure the repairs and refitting would be most efficient and affordable." - Char Minsky, Google Review
Overview of Reviews
The reviews for Option One Plumbing are mixed, with some customers having a positive experience and others having a negative experience.
Positive Reviews
Many customers have praised the company for its quick response times, professionalism, and efficient service. Techs like Tim, Scott, Danny, Zack, Karson, Daniel, Randy, Michael, Dustin, Angelo, Trevor, and Ted have been praised for their excellent work, communication, and customer service. Customers have appreciated the company's willingness to explain the problems and provide free estimates. Some have even mentioned that they would highly recommend the company and use them again in the future.
Negative Reviews
On the other hand, some customers have had a poor experience with the company, citing issues with customer service, overcharging, and unfinished work. One customer mentioned that the company scammed them, leaving pipes in their yard and under their home, and not completing the work as promised. Another customer had a bad experience with the manager, Philip, who did not return calls or provide answers to their concerns.
Common Themes
Some common themes among the reviews include the importance of good communication, professionalism, and follow-through on promised work. Customers appreciate techs who take the time to explain problems and provide solutions, and who are respectful and courteous. On the other hand, customers are unhappy when they feel taken advantage of or when the company does not follow through on its promises.
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