Moving you to new heights, one box at a time.
J.C. Dillon, Inc. is a family-owned and operated plumbing, heating, and excavation company with a rich history rooted in the heart of Central Illinois. Since 1921, we've been dedicated to providing exceptional service, reliable workmanship, and exceeding the expectations of our customers. We pride ourselves on building lasting relationships by prioritizing open communication and understanding the unique needs of each project.
Our Mission
At J.C. Dillon, Inc., our mission is to build and maintain strong, trusting relationships with our customers, contractors, and employees. We believe that open communication and a commitment to understanding our clients' concerns are paramount to delivering a successful project. We strive to prioritize our clients' needs, ensuring timely completion and exceeding their expectations in every aspect of our work.
Our Services
We offer a comprehensive range of services designed to meet all your plumbing, heating, and excavation needs.
- Plumbing: Our experienced plumbers are proficient in handling a wide array of plumbing tasks, from routine repairs and maintenance to complex installations. We specialize in residential and commercial plumbing solutions, ensuring safe and efficient water systems for your property.
- Hot Water Heaters: We provide expert installation, repair, and maintenance services for all types of hot water heaters, including gas, electric, and tankless systems. We'll help you choose the right system for your needs and ensure it operates efficiently for years to come.
- Sewers and Drain Cleaning: Experiencing sewer backups or slow drains can be a stressful and inconvenient situation. Our team is equipped to diagnose and resolve these issues promptly, utilizing advanced technology and proven techniques to clear blockages and restore proper drainage.
- Sump Pumps: Protect your home from water damage with our reliable sump pump services. We offer installation, repair, and maintenance to keep your sump pump functioning optimally and prevent costly flooding.
- Underground Utilities:
We specialize in locating and repairing underground utilities, including water lines, sewer lines, and gas lines. Our team utilizes advanced trenchless technology to minimize disruption to your property while ensuring accurate and safe repairs.
- Trenchless Construction:
Minimizing excavation and restoring your property quickly and efficiently is our priority. We utilize trenchless construction methods to repair and replace underground pipes without extensive digging. This innovative approach reduces disruption to landscaping, traffic, and utilities.
- Hydro Excavations:
Our hydro excavation services utilize a high-pressure water jet to excavate soil and remove unwanted materials. This environmentally friendly method is ideal for projects requiring precise excavation, such as utility installations and pipeline repairs.
- Cured-In-Place Piping (CIPP): This innovative pipe rehabilitation technique allows us to repair damaged pipes without the need for costly and disruptive excavation. CIPP involves lining existing pipes with a cured-in-place liner, restoring their structural integrity and extending their lifespan.
Overall Experience
The reviews of JC Dillon Plumbing are mixed, with some customers having a great experience and others encountering issues with the company's professionalism, pricing, and customer service.
Positive Experiences
Many customers praised the company's prompt and professional service, with some even stating that they would recommend JC Dillon Plumbing to others. The company's ability to resolve issues efficiently and effectively was a common theme among positive reviews.
Negative Experiences
On the other hand, some customers had negative experiences with the company, citing issues with pricing, professionalism, and customer service. Some customers felt that the company overcharged for services, while others were disappointed with the company's response to their concerns.
Common Issues
Some common issues mentioned in the reviews include:
- Pricing: Many customers felt that the company's pricing was too high or unfair.
- Professionalism: Some customers encountered unprofessional behavior from JC Dillon Plumbing's employees, including rudeness and lack of respect.
- Customer Service: Some customers had difficulty getting help from the company's customer service team, with some being ignored or dismissed.
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