Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing Partner in Peoria Heights
Tom Smith Plumbing has been a trusted name in residential and commercial plumbing services since 1949. Originally founded by William R. Crowley and later acquired by Thomas J. Smith, our family-owned business has served the Peoria Tri-County area for over seven decades. We specialize in plumbing repairs, remodeling projects, and new installations, offering free estimates for both residential and commercial clients. Our team of licensed plumbers is equipped with the latest diagnostic technology to address issues ranging from drain blockages to sewer line repairs. We maintain fully stocked service trucks and utilize computer-integrated software to track customer history and dispatch technicians efficiently.Committed to quality, we provide a 30-day labor warranty and 90-day material warranty on all services. Our office staff ensures prompt response times and professional communication throughout every project. Located in Peoria Heights, our central location allows us to better serve our community while maintaining the same standards of excellence established in 1949. We pride ourselves on leaving properties as clean as we found them, respecting our customers' time, and delivering honest pricing for all plumbing solutions.
Services
Water Heater Replacement
Drain Cleaning
Sewer Line Repair
Plumbing Remodeling
Emergency Plumbing
Pipe Repairs
Fixture Installation
Backflow Testing
Details
- Year established: 1949
Highlights and features
- Family-owned since 1949 with generational plumbing expertise
- Free estimates for residential and commercial plumbing projects
- Licensed plumbers with access to latest diagnostic technology
- Fully stocked service trucks for immediate repairs
- 30-day labor warranty and 90-day material warranty
What people say
Quick response
Quality work
Professional staff
Reliable service
Honest pricing
Services
Water Heater Replacement
Upgrade aging water heaters with energy-efficient tankless, gas, or electric models. Our technicians assess your household needs and budget to recommend optimal solutions while ensuring proper installation. We work with leading brands like Bradford White and Navien to deliver reliable hot water systems that reduce long-term energy costs. Professional replacement services prevent leaks and improve overall plumbing system efficiency.
Drain Cleaning
Resolve clogged drains using advanced hydro-jetting technology and biological cleaning methods. Our team handles everything from minor sink blockages to major sewer line obstructions without damaging pipes. Diagnostic cameras identify root causes like tree root intrusion or pipe collapse, allowing targeted repairs. Commercial-grade equipment restores proper drainage in both residential and business settings.
Sewer Line Repair
Address sewer line issues through trenchless repair methods and traditional excavation techniques. We locate leaks and blockages using underground boring capabilities and camera inspections. Services include replacing damaged pipes, installing backflow preventers, and repairing water lines. Emergency response teams handle urgent sewer backups and pipe failures with minimal property disruption.
Plumbing Remodeling
Modernize bathroom and kitchen plumbing systems during home renovations. Our services include installing new faucets, fixtures, and water-efficient systems from brands like Delta and Kohler. We handle complete repiping projects for aging pipes and upgrade gas lines for new appliances. Professional remodeling ensures code compliance and improved water flow throughout residential properties.
Emergency Plumbing
Respond to urgent plumbing crises including burst pipes, frozen pipe repairs, and sewer backups. Our emergency team provides same-day service for critical issues affecting property safety. We address frozen pipe thawing, water line breaks, and immediate leak repairs to prevent water damage. Available outside regular business hours for residential and commercial emergencies.
People
Rob Smith
Owner
Third-generation plumbing professional with over 25 years of experience managing residential and commercial projects. Oversees daily operations while maintaining hands-on involvement in complex installations.
Derek Smith
Owner
Licensed plumber with expertise in sewer line diagnostics and emergency repair protocols. Manages technician training programs and ensures adherence to industry safety standards across all service calls.
Tim Smith
Former Owner
Co-owner from 1995-2024 who expanded service offerings to include modern plumbing technologies. Instrumental in implementing computerized customer tracking systems and service warranties.
Tom Smith
Former Owner
Second-generation owner who transitioned the business from William Crowley's original operation to Tom Smith Plumbing Co. in 1972. Established the company's reputation for quality service during his 23-year leadership.
Gavin Welker
Plumber
Certified journeyman plumber specializing in drain clearing and fixture installations. Provides technical expertise for both residential service calls and commercial maintenance contracts.
Questions
How can I prevent frozen pipes during winter?
Prevent frozen pipes by insulating exposed lines, allowing faucets to drip slightly, opening cabinet doors for warm air circulation, and draining outdoor water lines when away.
What causes low water pressure?
Low pressure often stems from clogged faucet aerators or water softener issues. Bypassing the softener can help identify if replacement or servicing is needed.
How do I detect hidden water leaks?
Monitor unusually high water bills, check for running toilets, and watch for damp spots on walls or floors. Our diagnostic technology can pinpoint hidden leaks accurately.
What are your service warranties?
We offer a 30-day labor warranty and 90-day material warranty on all plumbing services and installations performed by our licensed technicians.
Do you handle emergency plumbing after hours?
Yes, we provide emergency plumbing services outside regular business hours for critical issues like burst pipes and sewer backups.
Can you install customer-supplied plumbing products?
Our technicians can install both our stocked products and customer-supplied plumbing fixtures, ensuring proper installation and functionality.
