Transforming your space, one floor at a time!
At Custom Carpet & Vinyl, we pride ourselves on being the premier flooring destination in Chesapeake, VA. With years of experience and a team of experts, we offer a wide range of flooring options, including hardwood, tile, vinyl, luxury vinyl, carpet, and laminate. Our mission is to provide exceptional customer service, unparalleled quality, and unbeatable prices.
Our Story
Custom Carpet & Vinyl was founded on the principles of quality, integrity, and customer satisfaction. Our team of trained professionals has extensive knowledge in the flooring industry, ensuring that every customer receives personalized attention and expert guidance. We take pride in our ability to provide a stress-free shopping experience, from selecting the perfect flooring to expert installation.
Our Services
Our comprehensive range of services includes:
- Flooring Installation: Our team of expert installers will ensure a seamless and stress-free installation process.
- Flooring Consultation: Our knowledgeable staff will guide you through the selection process, helping you choose the perfect flooring for your needs and budget.
- Free Estimate: We offer complimentary in-home estimates to ensure accurate measurements and pricing.
Why Choose Us
At Custom Carpet & Vinyl, we prioritize customer satisfaction, quality, and value. We strive to build long-term relationships with our customers, providing a personalized shopping experience that meets their unique needs. Our commitment to excellence is reflected in our:
- Exceptional Customer Service: Our friendly and knowledgeable staff is dedicated to providing a hassle-free shopping experience.
- Unparalleled Quality: We only offer high-quality flooring products from trusted manufacturers.
- Competitive Pricing: We strive to provide the best prices in the Chesapeake area, ensuring our customers receive exceptional value.
Get in Touch
Whether you're looking for new floors or need expert advice, we're here to help. Contact us today to schedule a consultation, request a free estimate, or explore our extensive flooring catalog.
Positive Experiences with Custom Carpet & Vinyl
Most reviewers had a great experience with Custom Carpet & Vinyl, praising the company's professionalism, timely service, and high-quality work. Many customers appreciated the helpful and knowledgeable staff, who provided excellent guidance in selecting the right flooring option. The installation process was often completed quickly and efficiently, with some customers commenting on the impressive transformation of their spaces. Several reviewers also appreciated the competitive pricing, with one customer noting that Custom Carpet & Vinyl offered the lowest price compared to other quotes.
Concerns with Pricing and Quality
One customer, however, had a negative experience with the company, citing overcharging for flooring material and subpar quality of work. This reviewer felt ripped off and was unhappy with the imperfections in the finished product.
Overall Satisfaction
Despite the one negative review, the majority of customers were extremely satisfied with their experience with Custom Carpet & Vinyl. They appreciated the company's professionalism, quality of work, and competitive pricing.
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