Trust Us to Fix Your Leaks!
At Austen Plumbing Company, we strive to be an experienced and respected name in Austin, Texas, and Bastrop, Texas offering routine and emergency plumbing services to homes and offices across the central Texas area. Serving multiple cities in Bastrop County and Travis County, Austen Plumbing Company offers an extensive and comprehensive range of plumbing services for small businesses, homeowners, and other property owners in the area.
Our Services
We specialize in providing industry standard plumbing installation services along with leak detection, video inspections, plumbing repair, pipe installation, and maintenance of water heaters, water softeners, garbage disposals, and sprinkler systems. Austen Plumbing Company boasts extensive industry experience with highly trained technicians capable of servicing all types of residential and commercial plumbing. We also offer leak detection and repair services for gas lines to ensure the safety of your family and home.
Why Choose Austen Plumbing Company?
At Austen Plumbing Company, we are committed to providing professional plumbing services for homes and commercial customers located in an around Bastrop and Austin, Texas. We strive to develop a loyal customer base that can rely on our expertise to satisfy your plumbing needs. The following are some of the main reasons you should call us for your comprehensive plumbing services:
- 18+ years of industry experience
- Quality and reliable services
- Residential and commercial plumbing service
- 24/7 emergency services
- Affordable service and repair packages
- Customized plumbing solutions
- Trained and certified plumbers
- Free service / product estimate
Whether it is a routine pipe repair, fixture replacement or an emergency repair, we are experienced and equipped to handle any situation. At Austen Plumbing Company, we take pride in our quality of work and reliability. When you call us for your plumbing needs, our experts will diagnose, resolve, and provide invaluable tips on extending the lifespan of your home's plumbing system.
Our Range of Services
Austen Plumbing Company provides a complete range of plumbing services for both residential and commercial customers in and around Bastrop and Austin, Texas. Preferred service agreements, annual home inspections, emergency plumbing repairs, and upfront pricing are just a few of the services provided by Austen Plumbing Company. Our services include:
- Water heater repair, maintenance, and installation
- Faucet and toilet repair, maintenance, and installation
- Backflow testing and installation
- Leak and sewer pipe repairs
- Sprinkler system repair, maintenance, and installation
- Garbage disposal repair, maintenance, and installation
- Emergency plumbing and repair service
- Drain cleaning and unclogging
- Dishwasher repair, maintenance, and installation
- Electronic leak detection
- Slab leak detection
- Water purification and filtration system repair, maintenance, and installation
- Water softener system repair, maintenance, and installation
- Comprehensive water testing
Excellent Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism exhibited by Austen Plumbing. Many customers praised the prompt response, courteousness, and friendly demeanor of Austen and his team. Several reviewers mentioned that Austen went above and beyond to assist them, often providing helpful advice and guidance throughout the repair process.
Technical Expertise and Efficiency
Reviewers praised Austen's technical expertise, citing his ability to quickly diagnose and repair complex plumbing issues. His use of state-of-the-art equipment and techniques was particularly impressive, allowing him to locate and fix leaks with minimal damage to customers' homes.
Timely and Reliable
Austen Plumbing was consistently praised for their prompt response to emergency calls, with many reviewers noting that Austen arrived quickly and got to work efficiently. The company's reliability and flexibility were also highlighted, with Austen accommodating customers' schedules and needs.
Reasonable Pricing and Honesty
Several reviewers mentioned that Austen Plumbing provided reasonable pricing and honest estimates, with no hidden fees or surprises. This transparency and fairness were greatly appreciated by customers.
Negative Reviews
Only two reviewers expressed disappointment with Austen Plumbing's service. One reviewer, Tyler C., was unhappy with Austen's failure to follow up on an estimate, while Wolf W. was disappointed with the company's lack of communication regarding an insurance claim.
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