Leaders in Commercial Construction
At The Pool Specialist, we pride ourselves on being the premier pool resurfacing, re-tiling, and paving specialists in Florida. Our company was founded on the core philosophy of being totally transparent, up front, and honest from the start. We are committed to excellence in every facet of our business, from prompt service to fair pricing and a great customer experience.
We understand that every customer is unique, and that's why we take the time to get to know you and your pool needs. Our experienced team is dedicated to providing top-notch service, from the initial consultation to the final installation. We're with you every step of the way, ensuring that your project is completed smoothly and to your satisfaction.
Our Services
We offer a wide range of services to meet your pool and spa needs. From pool resurfacing and re-tiling to paving and deck installations, we've got you covered. Our services include:
- Pool resurfacing for both residential and commercial properties
- Re-tiling and tiling for new construction pools and spas
- Prep and plastering for new construction pools and spas
- Installation of remodel deck pavers and new construction pavers
- Pool heat pumps and gas heater replacements and new installations
- Replacement and installation of pumps, filters, lights, and damaged skimmers
- Installation of pool and spa automation systems with WiFi capabilities
- Installation of salt generation systems
What Sets Us Apart
What sets us apart from other pool and spa companies is our commitment to excellence and our dedication to customer satisfaction. We're not just a pool company; we're a partner in your pool and spa journey. We take the time to understand your needs and provide personalized solutions that meet your unique requirements. Our team is experienced, knowledgeable, and dedicated to providing top-notch service.
Why Choose Us
So why choose The Pool Specialist? Here are just a few reasons:
- We're a Florida Statewide Licensed Pool/Spa Contractor (CPC1458876)
- We carry general liability, workers' compensation, and pop-up insurance
- We have experienced crews and dedicated sales and office staff to ensure a smooth project
- We're accredited by the Better Business Bureau and members of AAGO & CFHLA
- We have a great track record with hundreds of residential and commercial jobs completed every year
Quality and Communication Issues
The majority of reviewers had issues with the quality of work and communication from The Pool Specialist company. One reviewer mentioned shoddy work, poor management, and lack of quality control, resulting in mistakes that needed to be pointed out. Another reviewer experienced poor communication, including not receiving calls back and having to deal with errors in the estimate.
Positive Experiences
On the other hand, many reviewers had excellent experiences with the company. They praised the professionalism, patience, and helpfulness of the team, particularly Francisco, Zain, and Vikki. The reviewers were satisfied with the quality of work, including resurfacing, tiling, and deck renovation. They appreciated the attention to detail, clear communication, and willingness to address concerns.
Features and Services
Some reviewers mentioned specific features and services they appreciated, such as the Compass wifi system, Gulf Stream heater, and the ability to control the heater through a smart app. Others mentioned the importance of having a reliable and responsive team, especially during complex renovations.
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