Real People, Serving Real People
At Phil Kerr's Plumbing, Heating, and Air Conditioning, we are committed to providing top-notch services to our valued customers. As a family-owned and operated business, we have been serving the Lubbock community for over 40 years. Our team of experts is dedicated to delivering exceptional service at affordable rates, ensuring that our customers receive the best possible solutions for their plumbing and HVAC needs.
Our Story
Phil Kerr's Plumbing, Heating, and Air Conditioning Company was originally founded by Roy Kerr in 1977. Over the years, we have grown to become a trusted name in the industry, known for our commitment to excellence and customer satisfaction. As a veteran-owned and operated business, we take pride in our reputation for providing reliable, efficient, and cost-effective services to our customers.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our plumbing services include fixing blocks and leakages, repairs and maintenance with taps or sinks, toilet and sanitary work, bathroom fittings, and any other residential plumbing services associated with pipes, pumps, or tanks. Our heating and air conditioning services include installations, repairs, and maintenance for residential, commercial, and industrial buildings. We also provide repair and maintenance services for plumbing and HVAC systems to ensure that our customers' homes, offices, or industrial buildings run smoothly.
Our Values
At Phil Kerr's Plumbing, Heating, and Air Conditioning, we believe in providing exceptional service at affordable rates. We are committed to building long-term relationships with our customers, and our team of experts is dedicated to delivering top-notch services that meet the highest standards of quality. We are licensed and certified, with a proven track record of delivering reliable and efficient services to our customers.
Testimonials
Don't just take our word for it! Our satisfied customers have praised our services, acknowledging our commitment to excellence and customer satisfaction. Here's what some of our happy customers have to say:
"Best dang service in Lubbock! Friendly, fast, and inexpensive! Called when they were busy and they still got here fast, finished the job in 30 min! I know who I'll be using again." - James C.
" Had a leak in my toilet and some other parts that needed to be replaced. They came out same day and repaired everything within about 30 minutes of showing up. Very courteous and called before showing up to keep me informed of how long it would be before they arrived." - Stephen B.
"These guys are great. I have used them several times and have had excellent service. I had an emergency situation on a rent house at the end of their day (on a Friday). They explained it would be overtime rates. I agreed and these guys were out in no time and had the problem fixed. Thanks guys!" - Leslie K.
"Best HVAC and plumbing company in town!" - Kelli S.
Excellent Service and Professionalism
The majority of reviewers praised Phil Kerr's staff for their exceptional service, professionalism, and kind demeanor. Many reviewers appreciated the prompt response to their plumbing issues, with some even receiving same-day service. The technicians were described as friendly, helpful, and efficient in resolving their problems.
Positive Experiences
Several reviewers mentioned specific instances where the staff went above and beyond to assist them. For example, Jeremy and Cole helped a customer return a leaking water heater under warranty and even transported the old one to Home Depot. Another reviewer, Lashay Pritchard, thanked Jeremy for changing her tire in her garage.
Negative Experience
On the other hand, Larry E. had a negative experience with the office staff, claiming that the woman in the office screamed and threw a fit when he walked in, told him to keep his distance, and wanted him to turn around so he couldn't see the code.
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