Comfort and Confidence in Your Home, All Year Long
At Fire & Ice, we pride ourselves on being Columbus, Ohio's most trusted residential HVAC contractor. Our team of experts has been dedicated to providing top-notch heating and cooling services to homeowners in Central Ohio for years. Our mission is to provide comfort and confidence in your home, all year long.
Our Story
Our story began with a simple goal: to provide exceptional HVAC services that exceed our customers' expectations. We strive to build long-term relationships with our customers, and our commitment to excellence has earned us a reputation as one of the most trusted HVAC contractors in Columbus. Our team of licensed technicians, sales professionals, and customer service representatives work together to ensure that every customer receives the highest level of service and support.
Our Services
We offer a wide range of services designed to meet the unique needs of homeowners in Columbus and surrounding areas. From air conditioner services to furnace services, heat pump services, and ductless mini-split services, we've got you covered. Our team of experts can help you with:
- Air conditioner installation, repair, and maintenance
- Furnace installation, repair, and maintenance
- Heat pump installation, repair, and maintenance
- Ductless mini-split installation, repair, and maintenance
- Water heater installation, repair, and maintenance
- Air duct cleaning and multi-family services
- Maintenance agreements and air filters
Our Philosophy
At Fire & Ice, we believe that our customers deserve the best. That's why we only install top-quality equipment from leading manufacturers. We also believe in providing our customers with the information they need to make informed decisions about their HVAC systems. Our Learning Center is a comprehensive resource that provides educational articles, videos, and guides to help homeowners understand their HVAC systems and make informed decisions.
Our Team
Our team of experts is dedicated to providing exceptional service to our customers. From our licensed technicians to our sales professionals and customer service representatives, every member of our team is committed to providing the highest level of service and support. We're proud to be a team of knowledgeable, professional, and friendly individuals who are passionate about providing comfort and confidence to homeowners in Columbus and surrounding areas.
Exceptional Customer Service and Professionalism
Fire & Ice Heating and Air Conditioning has received glowing reviews from satisfied customers, praising their exceptional customer service and professionalism. Many reviewers highlighted the company's prompt and courteous technicians, who were knowledgeable, respectful, and thorough in their work.
Skilled and Friendly Technicians
Technicians such as Henry, Harry, Colby, Brandon, Lane, and Alex were praised for their expertise, professionalism, and friendly demeanor. They were efficient, polite, and took the time to explain the work they were doing, making customers feel informed and valued.
Timely and Effective Solutions
Reviewers appreciated the company's prompt response to their needs, often resolving issues quickly and efficiently. Fire & Ice's technicians were able to diagnose problems accurately and provide effective solutions, earning high praise from satisfied customers.
Impressive Sales Experience
Several reviewers mentioned the impressive sales experience they had with Fire & Ice, citing helpful and informative representatives who took the time to explain options and provide tailored solutions. The company's sales team was praised for their professionalism, knowledge, and helpfulness.
Minor Issues with Scheduling and Reliability
One reviewer, Marvin Pennyman, experienced some issues with scheduling and reliability, which prevented them from giving a perfect score. However, their overall experience was still positive, and they praised the company's customer service.
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