Committed to Honesty, Integrity, and Family Values
At Buchanan Plumbing, we've been providing trusted plumbing services to the Hampton Roads area since 2011. As a family-owned and operated business, we're committed to honesty, integrity, and family values. Our goal is to provide excellent customer service, ensuring that every job is met with enthusiastic determination and attention to detail.
Our Services
We're a full-service plumbing company, offering a wide range of services to meet all your plumbing needs. From toilet repair and replacement to faucet installation, repair, and replacement, we've got you covered. We also provide water heater repair and replacement, dishwasher installation, outdoor spigots, and hose bibs, as well as water and sewer line repair and replacement. Our drain services include free estimates, diagnostics, and emergency services 24/7. We also offer leak detection services, using state-of-the-art equipment to locate leaks through floors, walls, concrete slabs, driveways, grass, and rocks.
Our Promise
At Buchanan Plumbing, we pride ourselves on our excellent customer service. We believe that LOVE IS LOVE, and we strive to make everyone comfortable with us from the start. We're pet-friendly, LGBTQ-friendly, and people-friendly. We're committed to honesty, integrity, and family values, and we endeavor to keep our long list of positive reviews growing with every job.
Testimonials
Don't just take our word for it! Our customers rave about our services. Here's what they have to say: "BJ was called to my home because of an outrageous water bill. He was very professional, explained the problems, answered my questions, and gave examples why it may have happened." - PC Sears. "Great customer service, services, and price. I highly recommend this company." - Sal's Pizza. "He did a great job, good customer service." - Jill Broadway.
Meet the Team
We're a husband-and-wife team, with BJ being the Master Plumber and Dena being The Boss. We're a woman-owned and family-operated business, and we're committed to providing excellent customer service. We're avid animal lovers and have rescued and fostered many dogs and cats. We believe in treating our customers like family, and we'd like to add your name to our long list of satisfied customers.
Overview of Customer Reviews
The customer reviews of Buchanan Plumbing are overwhelmingly positive, with all reviewers giving the company a 5-star rating. The reviewers praise the company's prompt, professional, and trustworthy service, highlighting the expertise and honesty of the technicians, particularly BJ.
Service and Quality
The reviewers rave about the quality of service, citing the company's ability to diagnose and fix plumbing issues quickly and efficiently. They appreciate the technicians' knowledge and expertise, noting that they take the time to explain the problems and solutions in a clear and concise manner.
Professionalism and Communication
The reviewers praise the company's professionalism, citing the technicians' punctuality, courtesy, and respect for customers' time and property. They appreciate the clear communication and explanations provided throughout the repair process.
Honesty and Integrity
Many reviewers praise the company's honesty and integrity, noting that the technicians are transparent about the necessary repairs and don't try to upsell or overcharge. They appreciate the company's commitment to fair pricing and value for money.
Emergency Services and Response Time
Several reviewers praise the company's prompt response to emergency situations, including weekend and after-hours calls. They appreciate the technicians' ability to arrive quickly and resolve issues efficiently.
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