We make customer service a reality!
At Atlantic Plumbing, Heating & Air Conditioning Inc., we're proud to be a family-owned business that has been providing top-notch plumbing, heating, and air conditioning services to the Hampton, Newport News, Poquoson, and York County communities for nearly 50 years. Our commitment to delivering reliable, honest, and friendly service has earned us a reputation as the go-to experts for all residential and commercial plumbing, heating, and air conditioning needs.
Our History
Founded by Tom Hartman in 1977, Atlantic Plumbing, Heating & Air Conditioning Inc. has been built on a foundation of trust, hard work, and a passion for delivering exceptional customer service. Today, Jordan Hartman, the second-generation owner, continues to uphold the company's founding principles of reliability, trustworthiness, and friendly service. Our team of licensed, bonded, and insured technicians are dedicated to providing 100% satisfaction guaranteed services to our valued customers.
Our Services
We offer a comprehensive range of services to cater to all your plumbing, heating, and air conditioning needs. From full-service plumbing to heating and air conditioning installations, repairs, and maintenance, we've got you covered. Our services include:
- Full-service plumbing: toilet installations, sink repairs, water heater replacements, and more
- Full-service heating and air conditioning: installations, repairs, and maintenance of condensers, coils, heat exchangers, thermostats, and more
- Generator sales and installation
- Seasonal maintenance for heating and air conditioning systems
- Repair services for leaking faucets, clogged drains, and septic and drain fields
Why Choose Us
At Atlantic Plumbing, Heating & Air Conditioning Inc., we pride ourselves on our:
- Unwavering commitment to customer satisfaction
- Expertise in providing reliable and honest services
- Friendly and courteous approach to customer care
- 100% satisfaction guarantee
- Convenience of being open 24 hours a day, 7 days a week
- Financing options available for approved credit
Get in Touch
Whether you're in need of emergency plumbing or HVAC services or simply want to schedule a routine maintenance check, we're just a phone call away. Contact us today to experience our professional and courteous approach to plumbing and HVAC service.
Excellent Customer Service and Professionalism
Many reviewers praised the excellent customer service and professionalism of Atlantic Plumbing, Heating, and Air Conditioning. They were impressed with the promptness, efficiency, and politeness of the technicians, who took the time to explain the work and costs upfront.
Knowledgeable and Friendly Technicians
Reviewers raved about the knowledgeable and friendly technicians, who were able to diagnose and fix problems efficiently. They appreciated the extra steps technicians took to educate them on how to maintain their HVAC and plumbing systems.
Trust and Reliability
Many reviewers trusted Atlantic Plumbing, Heating, and Air Conditioning, citing their reliability and professionalism as reasons for their repeat business. They felt confident in the quality of work and the honesty of the technicians.
Negative Experiences
However, a few reviewers had negative experiences. One reviewer was dissatisfied with the handling of a leak investigation, feeling that the technician cut unnecessary holes in the wall and failed to locate the leak. Another reviewer was frustrated with the delay in receiving an estimate for their HVAC system inspection. A few reviewers experienced poor customer service, including rudeness and unresponsiveness.
Positive Comments
Reviewers praised Atlantic Plumbing, Heating, and Air Conditioning for their prompt, professional, and friendly service. They appreciated the fair estimates, efficient work, and attention to detail. Many reviewers were impressed with the company's willingness to go above and beyond to ensure customer satisfaction.
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