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Randall Williams Plumbing is a small business based in Reidsville, NC, providing plumbing services to the local community and beyond since 1993. Our master plumber, Randall Williams, is licensed, bonded, and insured, and brings over 30 years of experience to the table. He and his team are dedicated to serving you with quality, cost-efficient, and timely service for all your plumbing needs.
Emergency Services
We understand that plumbing emergencies can happen at any time of the day or night, which is why we offer 24-hour emergency service. Our team is always on call and ready to help you with any plumbing issues that may arise.
Our Services
At Randall Williams Plumbing, we offer a wide range of services, including:
- New Construction: We provide plumbing services for new construction projects, ensuring that your new home or building has a reliable and efficient plumbing system from the start.
- Additions: Whether you're adding a new bathroom, kitchen, or utility room, we can provide the plumbing services you need to make your addition functional and comfortable.
- Remodeling: If you're remodeling your home or business, we can help with the plumbing aspects of your project. From moving pipes to installing new fixtures, we've got you covered.
- Repairs: Our team is experienced in a variety of plumbing repairs, including leaks, clogs, and other issues. We'll diagnose the problem and provide a cost-efficient solution.
- Water Heater Repair & Installation: We can repair or replace your old or leaking water heater, or install a new one that you've purchased. We offer both gas and electric water heaters.
- Well Pump Repair & Installation: If you have a well, we can repair or replace your well pump to ensure that you have a reliable source of water.
- Bathroom & Kitchen Renovation: We can help you renovate your bathroom or kitchen, from moving fixtures to installing new ones.
- Water Line & Sewer Line Replacement: If you're experiencing issues with your water or sewer line, we can replace them to ensure that your plumbing system is functioning properly.
- Water Piping Repair & Installation: We can repair or replace any water pipes in your home or business, from leaks to damaged pipes.
- Leaks & Clogs: We can diagnose and repair leaks and clogs in your sinks, toilets, faucets, bathtubs, and sewer pipes.
- Washing Machine & Dryer Relocation & Installation: If you're looking to move your washing machine or dryer to a new location, or install new ones, we can help.
- Backhoe & Trencher Service: We offer backhoe and trencher services to help with any plumbing needs you may have.
Experience You Can Trust
At Randall Williams Plumbing, we pride ourselves on our experience and reputation in the community. We're committed to providing excellent customer service and high-quality workmanship, and we stand behind our work. Whether you're a homeowner, business owner, or contractor, we're here to help with all your plumbing needs.
Contact us today to schedule a service appointment or request a free estimate.
Overview
The review section consists of a mix of both positive and negative reviews of Randall Williams Plumbing. The majority of the reviews are positive, highlighting the professionalism, punctuality, and quality of work provided by the plumber. There are, however, a few negative reviews that express disappointment and frustration with the service.
Critical Feedback
Several reviewers have expressed disappointment with the service, citing rude behavior, unprofessionalism, and incompetence. Twila Hundley, Flip Taylor, and another reviewer experienced frustration with the plumber's behavior, describing them as rude and intoxicated. These reviewers would not recommend the service to others.
Positive Feedback
On the other hand, many reviewers have had positive experiences with Randall Williams Plumbing. They praise the plumber's professionalism, punctuality, and quality of work. Several reviewers mention that the plumber went above and beyond to help them resolve their plumbing issues. They also appreciate the reasonable prices and excellent customer service.
Key Issues
Some common issues that reviewers have mentioned include:
- Unprofessional behavior by the plumber
- Delays or lack of communication
- High prices
- Unclear explanations of the work required
Solution and Resolution
Based on the reviews, it appears that Randall Williams Plumbing has made efforts to address customer concerns and improve their services. They have worked to resolve issues in a timely and professional manner, and many reviewers have reported being satisfied with the outcome.
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