A Trusted Name in Plumbing, HVAC, and More Since 1977
For over 40 years, C. J. Hughes & Sons Plumbing Company has been proudly serving the Greater Cincinnati, Northern Kentucky, and Indiana areas with exceptional plumbing, HVAC, and weatherization services. With three generations of expertise, we've earned a reputation for unparalleled customer service, integrity, and skilled craftsmanship.
Our Expertise
We offer a comprehensive range of services to address all your residential and commercial needs:
Plumbing
- Emergency repairs
- Leak detection and repair
- Drain cleaning and repair
- Water heater installation and repair
- Water softener installation and repair
- Sump pump installation and repair
- Freeze protection and more
HVAC
- Installation, repair, and maintenance of all major brands of air conditioning, boilers, and furnaces
- Comprehensive inspection and tune-ups
- Energy efficiency assessments and upgrades
- Emergency repair services available 24/7
Additional Services
- Weatherization and insulation services
- Backflow testing and repair
- Commercial services for restaurants, office buildings, schools, and municipal buildings
- Bathroom and kitchen remodeling
Our Values
Integrity forms the bedrock of our philosophy. We are committed to:
- Providing exceptional customer service with a focus on personalized attention and clear communication
- Delivering the highest quality workmanship and using only the best materials
- Maintaining fair pricing and transparent billing practices
- Hiring and developing highly skilled and certified technicians
- Being an active member of the community
Dedicated to Excellence
Throughout our history, we have demonstrated a relentless pursuit of excellence. Our notable achievements include:
- A+ rating maintained with the Better Business Bureau for over a decade
- No unresolved customer complaints in the past 20 years
- Successful completion of numerous projects for major corporate clients like Home Depot, Sears, and Lowes
A Commitment to the Community
C. J. Hughes & Sons Plumbing Company is committed to supporting and contributing to the communities we serve. We actively participate in organizations such as:
- Cincinnati Master Plumbers Association
- Urban League
- African American Chamber of Commerce
We value partnerships and collaborate with other organizations to strengthen the community through ongoing initiatives and outreach programs.
Communication and Quality of Work
Many customers have praised the quality of work provided by Hughes and Sons Plumbing, with several reviewers mentioning their satisfaction with the professionalism and timeliness of the work. Some reviewers have also commended the company's ability to correct issues and provide solutions to complex plumbing problems.
Areas for Improvement
On the other hand, some customers have expressed disappointment with the company's communication and billing practices. One reviewer mentioned that they were left with a messy home and damaged furniture after a job, and were not informed about certain aspects of the work. Another reviewer felt that they were overcharged for a relatively quick and simple repair.
Staff and Customer Service
The staff at Hughes and Sons Plumbing have been praised for their friendliness, professionalism, and responsiveness. Many reviewers have mentioned that the technicians were courteous and efficient, and that the company responds quickly to urgent calls.
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