Trust us to fix it right, fix it fast, and fix it for good!
At Federal Way Appliance Repair, we are a family-owned and operated business dedicated to providing top-notch appliance repair services to the residents of Federal Way, Washington, and surrounding areas. Our focus is on customer care and prompt attention, and we have been doing everything we can to demonstrate our appreciation for our customers' trust in our business for years.
Our Services
We offer same-day service for all your appliance repair needs. Our experienced and certified technicians are trained to handle any appliance issue, from refrigerators and dishwashers to washers and dryers. We repair all major brands, including Whirlpool, Maytag, LG, Kenmore, GE, Samsung, KitchenAid, Bosch, Sears, Wolf, Sub-Zero, Frigidaire, and more. Our vans are stocked with manufacturer parts, and we guarantee our work with a 12-month warranty on parts and labor.
Refrigerator Repair
We fix common refrigerator and freezer troubles on all major brands and models. Our highly trained technicians diagnose the problem and fix it with manufacturer parts to keep your warranty valid. We deal with touch panels, condensation, smart technology, water dispensers, burnt-out bulbs, leaks, cooling issues, loud noises, ice makers, and more.
Oven/Stove Repair
Our appliance repair business is on-call to repair broken stoves and range hoods. We fix gas and electric models and all the issues related to burners, doors, ignitors, relays, bulbs, switches, and more. Our certified repairmen have the training and tools to fix all types of ovens on the spot, especially including the newer models!
Dishwasher Repair
Schedule same-day service when your dishwasher breaks down! We repair all common dishwasher problems, including float switches, cloudy glassware, pump assemblies, impellers, solenoids, odors, and more. Dishwashers are complicated, and lots of issues can disrupt the wash cycle. Some problems prevent drying as well. We are happy to identify and repair all of them.
Washer/Dryer Repair
When the washer or dryer breaks down, it is a home disaster. Your correct response to this crisis is to call for Federal Way Appliance Repair. We will send a repairman the same day at the scheduled time to identify the problem and fix it on the first visit. We commonly fix both top-loading and front-loading machines for problems related to vibration, noise, door, agitation, switch, control board, and vent issues.
Customer Reviews
"The refrigerator in our basement stopped running. We called Federal Way Appliance Repair for refrigerator repair and were pleased to find out the technician could be over later that afternoon. He arrived on-time and fixed the Sears refrigerator very fast." - Bill C.
"The moment I called Federal Way Appliance Repair, I knew I was working with a professional, knowledgeable, and friendly local service." - Veronica K.
"By far the best appliance repair company in Federal Way!" - Nina D.
Federal Way Appliance Repair Reviews Summary
Positive Reviews
- Fast and efficient service: Some reviewers praised the company for their quick response and efficient service, with technicians arriving on time and completing repairs within a reasonable timeframe.
- Knowledgeable technicians: Several reviewers complimented the technicians for their expertise and professionalism, highlighting their ability to diagnose issues accurately and provide clear explanations.
- Reasonable pricing: A few reviewers mentioned that the prices were reasonable, considering the quality of service provided.
Negative Reviews
- Unreliable service: Many reviewers expressed frustration with the company's unreliable service, including no-shows, incorrect diagnoses, and incomplete repairs.
- Poor communication: Several reviewers criticized the company's communication, citing unresponsive customer service, unhelpful representatives, and a lack of follow-up.
- Overpriced and deceitful practices: Some reviewers felt that the company was overcharging for their services, with some even accusing them of deceitful practices, such as charging for unnecessary repairs or refusing to provide receipts.
Other Issues
- Unprofessional behavior: A few reviewers reported unprofessional behavior from technicians, including rudeness and a lack of respect.
- Difficulty with scheduling: Some reviewers struggled with scheduling appointments, citing issues with availability, cancellations, and rescheduling.
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