Transforming outdoor spaces into luxurious retreats
Cloud9 Moving Company is a full-service moving company based out of Washington DC Metro Area, dedicated to providing our customers with an outstanding moving experience. Our mission is to offer not just a more affordable alternative but also a superior one, one that will proactively anticipate any needs and obstacles.
Our Services
We provide a wide range of services to cater to your moving needs, including local moving, long distance moving, office moving, packing and unpacking, art and piano moving, and more. Our professional and courteous moving consultants will create a customized plan that will save you from unnecessary stress and fit your budget. Whether you need help packing a few rooms or want us to pack your entire home, our packing experts will create a plan of action and a custom estimate with no hidden fees or charges.
We also offer loading/offloading services for when you just need help loading and/or offloading your truck or a POD. And, if you prefer to do the packing yourself, we can supply you with a wide range of boxes and packing materials before your move.
Why Choose Us
At Cloud9 Moving, we take pride in our exceptional customer service, competitive prices, and outstanding moving experience. We are fully licensed and insured, and our movers are trained to pack even the most delicate items using the best packing techniques and best protection possible. We'll also disassemble and set up a pool table for you, and won't charge an arm and a leg for it.
Our goal is to always exceed your expectations, and we strive to make your moving experience as smooth and stress-free as possible. That's why we offer detailed and accurate moving quotes, arrive on time, and get the job done efficiently and accurately.
What Our Customers Say
Our customers rave about our exceptional service, punctuality, and professionalism. Don't just take our word for it - read what our satisfied customers have to say about their experience with Cloud9 Moving Company.
Irene, the manager of Cloud9 Moving Company, plays a significant role in the company's interactions with customers. Some customers have had a positive experience with the company, while others have had a negative one. The quality of service varies, but there are some common issues that have been reported.
Communication Issues
One of the main issues with the company is the communication with customers. Some customers have reported having difficulty scheduling their move, including the author of one review who had to visit the company's office twice before the move could be scheduled. Additionally, there have been reports of employees being rude and argumentative when discussing Groupon vouchers.
Professional Service
On the other hand, some customers have reported having a positive experience with the company. One reviewer praised the professionalism of the movers, mentioning that they arrived on time and were efficient in their work. Another reviewer appreciated the way Irene, the manager, handled a situation where a set of keys was misplaced, hand-delivering them to the customer the next day.
Variability in Services
It's clear that the company's services are not consistent, and this has led to varying opinions about their service. Some reviewers have experienced issues with their move, such as delays and additional fees, while others have had a smooth and successful move. This inconsistency makes it difficult for potential customers to know what to expect.
Staff and Manager
It's clear that Irene, the manager, is a key figure in the company's customer service. Some reviewers have praised her professionalism and customer service skills, while others have criticized the way she treats potential customers who mention their Groupon vouchers.
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