Transforming Spaces, Enhancing Lives
Our Story
At A-Star Air Conditioning & Plumbing, we take pride in being the leading HVAC, plumbing, and electrical service provider in the Dallas-Fort Worth metroplex. With over 26 years of experience, we have built a reputation for delivering exceptional service, quality work, and unparalleled customer satisfaction.
Our Mission
Our mission is to deliver top-notch HVAC and plumbing solutions to our customers, providing them with the ultimate comfort and peace of mind in their homes and offices. We strive to change the perception of our industry, one customer at a time, by exceeding expectations and providing exceptional service and workmanship.
What We Offer
At A-Star Air Conditioning & Plumbing, we offer a wide range of services, including:
- Heating and Air Conditioning Services: From installation and repair to maintenance and replacement, we offer comprehensive HVAC services to keep your home or office comfortable and efficient.
- Plumbing Services: Our expert plumbers provide top-notch plumbing services, including installation, repair, and maintenance for various plumbing systems, including water heaters, drains, and sewer lines.
- Electrical Services: Our licensed electricians provide reliable electrical services, including installation, repair, and maintenance for various electrical systems, including wiring and home automation.
- Maintenance and Repair: Our team is dedicated to providing timely and effective solutions to any HVAC, plumbing, or electrical issues you may be experiencing.
Why Choose Us
At A-Star Air Conditioning & Plumbing, we understand the importance of timely service, customer satisfaction, and quality work. Here are just a few reasons why customers choose us:
- 24/7 Emergency Services: We are available 24 hours a day, 7 days a week to provide emergency services for your convenience.
- 100% Satisfaction Guarantee: We stand behind our work, ensuring that our customers are completely satisfied with our services.
- Expert Technicians: Our experienced technicians are fully licensed, insured, and background-checked to provide exceptional service and workmanship.
What Our Customers Say
We pride ourselves on providing exceptional service and results, as reflected in our 4.7-star rating and over 1,477 reviews. Here's what some of our satisfied customers have to say:
"I couldn't have had a better experience with A-Star and Carlos Rivera. He was friendly, professional, and thorough. He explained what type of unit I needed, and gave me a fair price." - Becky McConnell
"We had a great experience with the technician that came out to help us with our new AC units. He went above and beyond to walk us through how to maintain our units, how to set up the app, connect all our thermostats, and provide the best maintenance tips." - LaCoya Armstrong
Get Started Today
Don't wait until a problem arises to call us. We offer regular maintenance and inspection services to help prevent issues before they happen. Contact us today to schedule your next appointment and experience the A-Star difference.
A-Star Services Review Analysis
Company Overview
A-Star Services seems to have a mixed bag of experiences. While some customers have had positive interactions, others have been dissatisfied with the company's services.
Positive Feedback
Customers who were satisfied with A-Star Services praised the company's promptness, professionalism, and courteous staff. Some appreciated the company's flexibility and willingness to work with them to resolve issues.
Negative Feedback
On the other hand, some customers have expressed frustration with the company's sales tactics, alleging that sales staff attempt to intimidate customers into purchasing additional services. Others have experienced delays in response times, poor communication, and subpar repairs.
Experience Analysis
Some reviewers have reported positive experiences with A-Star Services, highlighting the company's expedient response times and courteous professionals. However, others have had unfortunate encounters, citing issues with sales tactics, communication breakdowns, and poor repair quality.
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