At Roman's Plumbing, Inc., we pride ourselves on being a family-owned and operated plumbing company that has been serving Sonoma and Marin Counties since 2010. Our mission is to build strong, long-term relationships with our customers, based on trust, quality workmanship, and integrity.
Our Story
Roman's Plumbing, Inc. was founded by Roman Scanagatta, a man who poured his heart and soul into the company. With over 25 years of plumbing experience, Roman's passion for his work and commitment to excellence have made Roman's Plumbing, Inc. a recognizable and respected name in the industry.
Our Services
At Roman's Plumbing, Inc., we offer a wide range of plumbing services designed to meet the unique needs of our customers. From routine maintenance to emergency repairs, we are equipped to handle any plumbing issue that may arise. Our services include:
- Water Heater Services
- Piping & Repiping
- Gas Line Plumbing
- Toilet Services
- Drain Services
- Remodels & New Construction
- Plumbing Fixtures
- Garbage Disposal Services
Why Choose Us
At Roman's Plumbing, Inc., we understand that choosing the right plumbing company can be a daunting task. That's why we offer a unique set of benefits that set us apart from the rest:
- Highest Level of Customer Service: We take the time to listen to our customers' needs and provide personalized solutions.
- Fair Pricing: We believe in transparency and honesty, which is why we provide upfront pricing and never try to upsell our customers.
- Personalized Services: We understand that every customer is unique, which is why we tailor our services to meet the specific needs of each individual.
Our Commitment
At Roman's Plumbing, Inc., we are committed to providing exceptional service and holding ourselves to the highest standards. We are proud to be a Diamond Certified company, which represents the highest level of independently verified quality and expertise.
Our Community
At Roman's Plumbing, Inc., we believe in giving back to the community that has supported us. We regularly participate in local charity events and sponsorships, including Rebuilding Petaluma, Petaluma Educational Foundation, and Children's Miracle Network.
Join the Family
At Roman's Plumbing, Inc., we invite you to join the family. With our commitment to quality workmanship, personalized service, and community involvement, we believe we can make a difference in the lives of our customers.
Contact Us
If you're looking for a plumber you can trust, look no further. Contact us today to schedule an appointment or learn more about our services.
Overall Experience
The overall experience with Roman's Plumbing is exceptional, with most customers expressing high satisfaction with their services. The company is praised for its professionalism, timeliness, and friendly service.
Praise for Employees
Several customers have praised individual employees, including Roman, Jay, Jason, Monica, and Williams, for their exceptional service, expertise, and dedication to getting the job done correctly.
Quality of Work
The quality of work performed by Roman's Plumbing is highly commended, with customers praising the neatness, efficiency, and professionalism of the installations and repairs.
Customer Service
The company's customer service is outstanding, with customers appreciating the prompt responses, follow-up calls, and willingness to go the extra mile to ensure customer satisfaction.
NEGATIVE EXPERIENCES
However, one customer had a negative experience with a quote that was deemed too high, and another customer initially had issues with charges, but the company rectified the situation to the customer's satisfaction.
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