Doing It Right The First Time
At Craft Mechanical, we understand that your home's comfort is paramount. That's why we've built our reputation in the greater Kalamazoo area on providing personalized, customer-focused HVAC solutions. As a small, family-owned business, we prioritize building lasting relationships with our customers, based on trust, transparency, and exceptional service. We believe in a straightforward approach, shunning pushy sales tactics and hidden costs. You'll always receive upfront pricing and clear, detailed invoices, ensuring complete transparency throughout the process.
Our commitment to excellence extends beyond our customer service. We are certified professionals, constantly updating our knowledge and skills through ongoing training and manufacturer-led courses. This ensures that we are always at the forefront of HVAC technology, providing you with the most effective and efficient solutions for your unique needs. Whether you require routine maintenance, emergency repairs, or a complete system overhaul, Craft Mechanical is your trusted partner.
Our Services
We offer a comprehensive range of services to meet all your residential and light commercial HVAC needs. From simple repairs to complex installations, our team of experts is equipped to handle it all. We specialize in providing personalized solutions, tailoring our services to your specific requirements and budget.
- Mini-Split Systems: We are experts in mini-split systems from leading brands like Mitsubishi, Daikin, LG, and Fujitsu. Whether you need a single unit for a small space or a multi-zone system for your entire home, we can help you find the perfect solution.
- Air Conditioning and Heat Pumps: We offer expert installation, maintenance, and repair services for all types of air conditioners and heat pumps, both ducted and ductless.
- Indoor Air Quality Solutions: We understand the importance of clean, healthy air. We offer a range of solutions to improve your indoor air quality, including air purifiers, humidifiers, and ventilation systems.
- System Replacement: Planning a new HVAC system installation? We are furnace installation specialists, offering competitive pricing, fast installation, and comprehensive warranties on all products we supply.
- Boiler Services: We are your trusted source for boiler repair, maintenance, and installation. We work with both cast iron and high-efficiency fire tube boilers, as well as radiant heating systems.
- VRV Experts: We are manufacturer-trained and certified Daikin VRV III and IV specialists. We offer expert commissioning, service, and repair for your VRV system.
Value You Can Rely On
At Craft Mechanical, we stand behind our work 100%. We offer guaranteed repairs and extended warranties, providing you with peace of mind knowing your investment is protected. We also understand the importance of affordability. We offer competitive pricing, flat-rate overtime services, and no trip charges, ensuring you receive exceptional value for your money. Plus, we are proud to offer military discounts to show our appreciation for your service.
Excellent Customer Experience with Craft Mechanical
Professionalism and Quality Work
Craft Mechanical has consistently demonstrated exceptional professionalism, quality work, and a strong commitment to customer satisfaction. All reviewers praised the company's responsiveness, punctuality, and ability to explain their work in detail. The technicians were knowledgeable, friendly, and courteous, making customers feel valued and respected.
Fair Pricing and Honesty
The company's pricing was consistently praised as fair and reasonable. Reviewers appreciated the honesty and transparency of the technicians, who did not overcharge or try to sell unnecessary services. This trustworthy approach has earned Craft Mechanical a loyal customer base.
Timely and Efficient Service
From emergency furnace repairs to routine maintenance, customers were impressed by the company's prompt response times and efficient service. Technicians arrived on schedule, worked efficiently, and cleaned up after themselves, ensuring minimal disruption to customers' daily lives.
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