Business Details
50+ Years
experience
Emergency
services
24/7 Damage Restoration Experts in Andover, MA
SERVPRO of The Andovers has been a trusted partner in disaster recovery since 1975, founded by Ken and Joyce White as a family-run business. Our team of IICRC-certified technicians specializes in water, fire, and mold damage restoration, operating 24/7 to address emergencies with urgency and expertise. We prioritize minimizing disruption to clients' lives by restoring properties to preloss conditions efficiently. With over 1700 franchises nationwide, we combine local community commitment with national resources.Our continuous training ensures proficiency in advanced remediation techniques, including biohazard cleanup, graffiti removal, and storm damage recovery. We actively support local initiatives through volunteer work and Chamber of Commerce involvement, maintaining a reputation built on compassion, reliability, and technical excellence.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
General Cleaning
Biohazard Cleanup
Graffiti Removal
Crime Scene Cleanup
Details
- Year established: 1975
Highlights and features
- We provide 24/7 emergency response for water, fire, and mold damage.
- Our technicians hold IICRC certifications in advanced remediation techniques.
- Family-owned since 1975 with 50 years of combined industry experience.
- Specialized in biohazard cleanup, storm damage, and commercial restoration.
- Active community involvement through local volunteer and business initiatives.
Associations and certifications
- IICRC
What people say
Prompt, polite
FANTASTIC team
Compassionate and expert services
Professional and courteous
Detailed explanations
Services
Water Damage
Our 24/7 water damage restoration service addresses floods, leaks, and sewage backups using industrial-grade equipment. Technicians monitor moisture levels continuously to prevent secondary damage. Clients receive detailed documentation throughout the drying process.
Fire Damage
We restore fire-damaged properties by removing soot, smoke odor, and water residue from firefighting efforts. Thermal fogging eliminates persistent odors while preserving structural integrity. Clients receive guidance on insurance claims and rebuilding.
Mold Remediation
IICRC-certified specialists identify and eliminate mold infestations using HEPA filtration and antimicrobial treatments. We address moisture sources to prevent recurrence and provide air quality testing for safety verification.
Storm Damage
Emergency response for storm-related damage includes roof tarping, debris removal, and water extraction. Our crews prioritize securing properties against further exposure while restoring structural components to pre-storm condition.
Construction
Post-remediation construction services restore damaged areas with licensed contractors. We handle drywall, flooring, and cabinetry repairs while coordinating timelines to minimize client disruption during the rebuilding process.
People
Eric White
Owner
Eric White co-owns SERVPRO of The Andovers, continuing the family legacy since 1992. He oversees operations with a focus on client communication and technical training for disaster response teams.
Gregg White
Owner
Gregg White manages day-to-day operations at SERVPRO of The Andovers. With decades of experience in water and fire damage restoration, he ensures adherence to industry standards and client satisfaction.
Brian White
Owner
Brian White leads SERVPRO of The Andovers' commercial service division. He specializes in large-scale disaster recovery and coordinates with local businesses to develop emergency response plans.
Questions
What types of damage does SERVPRO of The Andovers handle?
We specialize in water, fire, mold, and storm damage restoration, along with biohazard cleanup, graffiti removal, and commercial construction services.
Do you offer 24/7 emergency services?
Yes, our team responds to emergencies 24 hours a day, 7 days a week, with rapid on-site arrival for urgent situations.
Are your technicians certified?
All technicians hold IICRC certifications in water damage restoration, fire cleanup, and mold remediation, ensuring industry-standard expertise.
Which areas do you serve?
We operate in Andover, North Andover, and Ballardvale, MA, with regional support from 1700+ SERVPRO franchises nationwide.
How do you handle insurance claims?
We document damage processes thoroughly and work directly with insurance providers to streamline claims for property owners.
