Business Details
Emergency
services
Trusted 24/7 Damage Restoration Services in Boston
At 911 Restoration Boston, we approach every project with a commitment to excellence rooted in decades of combined experience. Founded by Eli Elfasi, our team treats every property as if it were our own, prioritizing both structural integrity and client well-being. Our technicians are IICRC-certified and trained in the latest protocols for water damage, mold remediation, fire restoration, and sanitization. We emphasize transparency throughout the process, keeping clients informed at every stage while maintaining the highest standards of care. With 24/7 emergency availability and a guaranteed 45-minute response time, we serve residential and commercial clients across Greater Boston.Our Fresh Start Attitude ensures properties are restored to better-than-pre-loss condition using state-of-the-art equipment and proven methodologies. We handle insurance coordination to alleviate client burdens, focusing on swift yet thorough solutions. From initial assessment to final repairs, our team combines technical expertise with compassionate service. This dedication to quality and client satisfaction has established us as a trusted local leader in disaster recovery. Our comprehensive approach addresses immediate damage while implementing preventive measures for long-term protection.
Services
Water Damage Restoration
Mold Removal
Fire Damage Cleanup
Sewage Backup
Sanitization Services
Commercial Restoration
Storm Damage Repair
Structural Drying
Odor Elimination
Emergency Board-Up
Highlights and features
- 24/7 emergency response with 45-minute arrival guarantee
- IICRC-certified technicians for water, mold, and fire damage
- Comprehensive services covering all disaster restoration needs
- Direct insurance claim assistance and documentation support
- Proprietary dehumidification and mold prevention techniques
Associations and certifications
- IICRC
What people say
24/7 availability
45-minute response
Insurance experts
Thorough mold inspection
Odor elimination success
Services
Water Damage Restoration
Our 24/7 water damage specialists respond within 45 minutes to mitigate flooding from pipe bursts, storms, or sewage backups. Using industrial pumps and thermal imaging, we extract standing water and hidden moisture. Advanced drying systems prevent secondary damage while our team documents all findings for insurance claims. Structural integrity assessments ensure complete restoration.
Mold Removal
Certified technicians perform comprehensive mold inspections using air quality testing and moisture mapping. Containment barriers prevent spore spread during removal. We employ HEPA filtration and antimicrobial treatments to eliminate colonies. Post-remediation verification ensures complete eradication while addressing underlying moisture issues to prevent recurrence.
Fire Damage Cleanup
Post-fire restoration includes soot removal, odor elimination, and structural repairs. Soda blasting removes charred residues while preserving materials. Thermal fogging neutralizes persistent smoke odors. We clean electronics and salvageable contents while coordinating complete rebuilds when necessary. Safety protocols ensure hazardous material handling meets regulatory standards.
Sewage Backup
Emergency teams contain contaminated water using OSHA-compliant PPE. Industrial extraction removes biohazardous materials while antimicrobial treatments sanitize affected areas. Structural drying prevents mold growth. We coordinate with municipal authorities for proper waste disposal and restore damaged systems to meet sanitation codes.
Sanitization Services
EPA-registered disinfectants eliminate pathogens on contact. Electrostatic sprayers ensure complete coverage of high-touch surfaces. Our pandemic protocols follow CDC guidelines for commercial and residential spaces. We provide documentation for compliance verification while implementing long-term hygiene maintenance programs.
People
Eli Elfasi
Owner
With over 30 years in disaster restoration, Eli established 911 Restoration Boston to provide rapid, reliable service. He oversees operations and technical training, ensuring adherence to industry standards.
Daniel Gradus
Operations Manager
Daniel coordinates branch activities and technician scheduling. His 15 years in restoration management ensure efficient service delivery across residential and commercial projects.
John Campbell
Customer Service Director
John manages 24/7 client communications and insurance coordination. His decade of experience in claims processing streamlines post-disaster recovery for property owners.
Questions
What immediate actions should I take after water damage?
Prioritize safety by turning off electricity. Document damage with photos and contact our 24/7 team immediately for professional extraction and drying.
How quickly can you respond to mold complaints?
Our technicians arrive within 45 minutes for emergency mold inspections and implement containment measures within the first hour of assessment.
Do you handle insurance claims directly?
Yes, we coordinate with all major insurers, providing detailed documentation to streamline claims processing and minimize out-of-pocket expenses.
What fire damage services are included?
Our comprehensive service covers soot removal, structural drying, odor elimination, content cleaning, and complete rebuilding with insurance coordination.
Are your sanitization services CDC-compliant?
All sanitization follows current CDC and EPA guidelines using approved disinfectants and safety protocols for residential and commercial environments.
How do you prevent mold after water damage?
We use thermal imaging to detect hidden moisture and industrial dehumidifiers to achieve optimal dryness, preventing mold growth within 24-48 hours of water extraction.
