Building Dreams, One Home at a Time
At The Rug Warehouse, we are committed to providing unparalleled service and exceptional quality rugs to our customers. With a vast collection of modern, traditional, flatwoven, and broadloom rugs, we cater to diverse tastes and styles. Our mission is to transform spaces with exclusive luxury rugs, embodying refined elegance and sophistication.
Our Story
Our journey began with a passion for rugs and a commitment to delivering exceptional quality and service. Over the years, we have built a reputation for providing an unparalleled shopping experience, with a team of experts dedicated to helping our customers find the perfect rug. From modern and contemporary designs to traditional and classic styles, our collection is curated to meet the unique needs of our customers.
Services
At The Rug Warehouse, we offer a range of services designed to meet the needs of homeowners, designers, and industry professionals. Our services include:
- Trade Program: We offer a comprehensive trade program for designers, architects, and industry professionals, providing exclusive discounts and exceptional service.
- Rental Services: Our rental services cater to event planners, stylists, and photographers, offering a diverse range of rugs for temporary use.
- Cleaning and Restoration: Our team of experts provides professional cleaning and restoration services to preserve the beauty and longevity of your rugs.
- Appraisal and Consignment: We offer expert appraisal and consignment services for customers looking to sell their high-quality rugs.
Our Promise
At The Rug Warehouse, we are dedicated to providing an exceptional customer experience. Our team of experts is committed to helping you find the perfect rug, ensuring that every interaction with us is memorable and satisfying. We promise to deliver:
- Unparalleled quality and craftsmanship
- Exceptional customer service
- Competitive pricing
- Exclusive designs and styles
- Personalized service and expertise
Our Vision
Our vision is to be the premier destination for luxury rugs, providing an unparalleled shopping experience that exceeds our customers' expectations. We strive to build long-term relationships with our customers, suppliers, and partners, founded on trust, respect, and a shared commitment to excellence.
Overall Experience
The majority of reviewers had an exceptional experience at the Rug Warehouse, praising the store's unique and expansive selection of rugs, outstanding customer service, and knowledgeable staff.
Quality and Selection
Reviewers raved about the store's immense selection of rugs, including antique, vintage, and one-of-a-kind pieces. They were impressed by the quality of the rugs and the ability to find exactly what they were looking for.
Customer Service
The staff at the Rug Warehouse received high praise for their exceptional service, with reviewers describing them as friendly, professional, and knowledgeable. They were helpful in finding the perfect rug and provided great guidance throughout the purchasing process.
Showroom and Prices
The showroom was described as clean, organized, and well-lit, with a vast array of rugs on display. Reviewers also appreciated the reasonable prices and great value for the quality of the rugs.
Negative Experiences
However, a few reviewers had negative experiences, citing rude and unprofessional behavior from the staff. One reviewer felt misled about the value of their rug, while another was unhappy with the return process.
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