Store with Confidence, Store with Us
At State of the Art Storage, we are committed to being the best source for Self Storage and truck rental services in Arizona. Our facility and management consistently provide the highest level of product and service available in the storage industry. We cater to residential and commercial companies and pride ourselves on meeting all of our customer's needs. We are proud to have a long trusted standing in the community, which has created a culture of service and quality.
Our goal is to consistently deliver an excellent product with professional and knowledgeable staff to help make our customers satisfied. We offer a wide range of storage units from small to large, and our on-site manager is always available to assist you in finding the perfect storage solution for your needs.
Our Services
We offer a variety of services to make your storage experience with us as convenient and stress-free as possible. Our facility features 24-hour video surveillance, gated and controlled access, and an on-site manager for added security and peace of mind. We also offer drive-up units, military and senior discounts, and well-lit grounds for your safety and convenience.
In addition to our storage units, we also offer truck rentals for local and one-way moves. Our knowledgeable staff is always happy to assist you with any questions or concerns you may have, and we strive to provide the highest level of customer service in the industry.
Our Commitment to You
At State of the Art Storage, we are committed to providing the highest level of quality and service to our customers. We understand that storing your belongings is a big decision, and we want to assure you that your items are safe and secure with us. We are proud to have a long trusted standing in the community, and we look forward to serving you.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Thornydale Self Storage. Some customers appreciated the clean and secure facilities, friendly staff, and reasonable prices. However, others faced issues with payment plans, late fees, and unprofessional customer service.
Positive Aspects
- Many reviewers praised the facility's cleanliness, security, and friendly staff.
- Some customers appreciated the reasonable prices and convenient location.
- A few reviewers had positive interactions with specific staff members, such as Mike the manager.
Negative Aspects
- Several reviewers complained about the facility's strict policies, including late fees and inflexibility with payment plans.
- Some customers reported negative interactions with staff, including yelling and condescending behavior.
- A few reviewers mentioned issues with pests, such as termites and black widows, in their units.
Notable Issues
- Some customers felt misled about the facility's policies, including the requirement for a 10-day notice before moving out.
- A few reviewers reported being overcharged or having their personal belongings auctioned off due to late payments.
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