Designing buildings that make a mark on the world.
A Legacy of Quality Tile & Exceptional Service
Kate-Lo Tile & Stone has been a trusted name in the Twin Cities and beyond for over 50 years. As a division of Olympia Tile (USA), Inc., we leverage a vast network to offer one of the most diverse and affordable tile selections in the upper Midwest.
Expert Guidance from Knowledgeable Staff
Our team of passionate professionals is dedicated to providing exceptional customer service. With in-depth knowledge of tile products, trends, and applications, our sales consultants are ready to offer personalized guidance throughout your project.
Unparalleled Selection & Value
Explore a vast array of premium domestic and imported tile and stone from around the world. We cater to every style and budget, offering competitive prices and unparalleled value for our customers.
Quality & Efficiency
We prioritize quality, offering unmatched selection, unsurpassable quality, and quick turnaround times. Most of our products are stocked locally, ensuring prompt delivery and exceptional value.
Staying Ahead of Trends
Stay on top of the latest tile trends and innovations with our curated selection and regular updates on new products and designs. Our team actively tracks industry trends and brings you fresh inspiration for your projects.
Commitment to Customer Satisfaction
From personalized advice to expert installation guidance, we are committed to exceeding your expectations. Our comprehensive resources and guides empower both professionals and homeowners to achieve stunning results.
Join the Kate-Lo Difference
Partner with Kate-Lo Tile & Stone and discover a world of possibilities for your next project. Contact us today and let us help you create a beautiful and functional space with exceptional value and unparalleled expertise.
Overall Experience
The reviews highlight the exceptional customer service, wide selection of beautiful tiles, and knowledgeable staff at Kate-Lo. Many customers praised the friendly and welcoming atmosphere, with staff going above and beyond to help with design materials and resolving issues.
Praises for Staff
Specific staff members, such as Gabby, Cassie, Carey, and Jed, were repeatedly mentioned for their exceptional customer service, knowledge, and willingness to help. Customers appreciated their ability to provide advice on projects and ensure customer satisfaction.
Tile Selection and Quality
The tile selection at Kate-Lo was widely praised, with customers loving the beautiful showroom and finding unique and high-quality tiles for their projects.
Negative Experiences
A few customers had negative experiences, citing poor customer service, incorrect information, and delays in receiving samples. Some customers felt that certain locations, such as the Plymouth location, fell short in providing adequate customer service.
Location-Specific Issues
Some customers noted that their experiences varied depending on the location they visited, with some locations receiving higher praise than others.
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