Ensuring 24/7 safety for your home and family
At Fifteen Alarms, our mission is to provide top-rated home security systems to families in Memphis and beyond. We believe that every home deserves the protection and peace of mind that comes with having a reliable security system. Our story began in 1997, when we launched as NCA, offering affordable security solutions to the Middle Tennessee area. Over the years, we've grown and expanded to become one of the fastest-growing alarm companies in the market.
Our Services
We offer a range of services to cater to the unique needs of our customers. Our team of experts can help you:
- Choose the Right Plan: We offer three simple monitoring plans, designed to fit your budget and security needs. Our plans include Landline Service, Wireless Security, and Smart Home options.
- Use Your Existing System: We can work with any home security system, whether you've already installed one or need help upgrading to a new one.
- Monitoring: Our 24/7 monitoring services keep you safe and secure, with intrusion, fire, and environmental protection.
- Remote Access: Stay connected to your home security system remotely, with mobile app access and automated lighting control.
- Video Surveillance: Upgrade to our Smart Home plan for the added feature of video surveillance.
What Sets Us Apart
At Fifteen Alarms, we pride ourselves on our commitment to customer satisfaction. Here are a few things that set us apart:
- No Long-Term Contracts: We believe that our services should speak for themselves, which is why we don't require long-term contracts.
- Low Rates: We strive to offer competitive rates that fit your budget.
- Flexibility: We can work with any security system, making it easy to switch to our services.
- Personalized Service: Our team of experts is dedicated to understanding your unique needs and providing personalized service.
Our History
Fifteen Alarms has a rich history, dating back to 1997. Our journey began as NCA, offering innovative security solutions to the Middle Tennessee area. Over the years, we've expanded to become one of the fastest-growing alarm companies in the market, with a focus on high-quality customer care and affordable pricing.
Testimonials
Don't just take our word for it - our customers rave about our service:
- "I Recommend Fifteen Alarms For A Great All-Around Security System!" - John M.
- "Great service and excellent price!" - Annette C.
- "He listened to my concerns and looked at everything." - Larry B.
Overall Experience
Most customers have had a positive experience with Fifteen Alarms, praising their customer service, affordable rates, and reliable monitoring.
Customer Service
Customers appreciate the helpful and responsive customer service, with many mentioning the quick response times and professional assistance from technicians like Kevin. However, one customer had difficulty getting in touch with someone to address an issue with their home stereo system.
Equipment and Features
Customers are satisfied with the equipment and features provided by Fifteen Alarms, including the ability to control and monitor their alarm systems remotely through an app.
Pricing
The affordable rates offered by Fifteen Alarms are a major selling point for many customers, with some mentioning that they can't believe the value they receive for the price.
Some Areas for Improvement
A few customers mentioned some drawbacks, including difficulties with the website and multiple phone numbers to call for different issues. One customer had an issue with the alarm system being triggered too quickly, not allowing them to cancel the police response.
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