Security that Exceeds Expectations
At Interactive Security Electronics (ISE), we pride ourselves on being a leading provider of comprehensive security solutions, offering a wide range of services to safeguard our clients' assets and interests. As a "true" systems integrator, we have revolutionized the way businesses approach security, providing cutting-edge technology and expertly trained personnel to ensure maximum protection and peace of mind.
Our Story
With over 25 years of experience in comprehensive security management and consulting services, our founder, Clyde R. Harden, has originated strategies in risk assessment, security system engineering and design, crime prevention, crisis management, security awareness, executive protection, crowd control, fraud prevention, and the development of security management training orientation curricula. His vast expertise has enabled us to provide unparalleled security services to our clients through comprehensive security surveys, operational audits, technology employment, continuing client educational efforts, and enhanced technological competency.
Our Services
We offer a broad range of security services, including:
- Security System Integration: We design and implement customized security systems that integrate various technologies, including video surveillance, access control, and intrusion detection, to provide a comprehensive security solution.
- Video Surveillance & Analytics: We install and maintain IP security cameras, providing real-time monitoring and video analytics to enhance security and reduce loss.
- Neighborhood Security: Our neighborhood video security program provides real-time access to critical live and recorded video, allowing for swift response to security breaches.
- Uniformed Officers: Our trained and equipped security officers are armed with in-hand interactive technology, providing an active and effective role in loss prevention.
- Patrol Services: Our patrol vehicles are equipped with license plate capture and video/audio recording cameras, enabling real-time monitoring and response.
Our Commitment
At ISE, we are committed to providing exceptional security services that exceed our clients' expectations. We believe that security is not just a necessity, but a critical component of a well-run organization. Our team of experts is dedicated to providing innovative security solutions that protect people, property, and assets.
Disappointing Experiences with Customer Service
The reviewers have expressed frustration and distrust towards the company due to its poor customer service. The first reviewer, Laure Buss, shared her disappointing experience with the company's lack of response to her email and phone calls. Despite informing them of her decision not to renew her contract, she received a past due bill and was unable to get a response from the company.
Unreliability and Lack of Trust
The reviewers have lost trust in the company due to its unreliable and unresponsive nature. The fact that the company's phone number only had an answering service during business hours and did not respond to emails or phone calls has raised concerns about its credibility. This has led to a loss of faith in the company's ability to provide reliable security services.
Dissatisfaction with Equipment
The second reviewer, Verified Account, expressed dissatisfaction with the company's equipment, stating that it was "junk." They removed all of it from their house without hesitation, indicating a complete lack of confidence in the company's products.
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