Exterminating pests with honesty and integrity
At The Bug Doctor, we are a family-owned pest control company serving Ocala and surrounding areas for over 25 years. Our mission is to provide honest, reliable, and effective pest control services to our community. We believe in doing honest work at honest pricing, and we pride ourselves on our commitment to customer satisfaction.
Our Story
Our journey began in 1990 when our founder, Jerry, set out to provide a better pest control service than what the conglomerates could offer. With a passion for nature and a dream to make a difference, Jerry paved the way for what is now The Bug Doctor. Over the years, we have faced challenges and obstacles, but our strong will and faith have allowed us to overcome them and continue to thrive.
Our Services
We offer a range of pest control services, including general pest control, termite control, and commercial pest control. Our team of experts uses the latest technology, products, and training to eliminate pests, bugs, and termites from your home or business. We understand the importance of quick and hassle-free service, which is why we offer quotes over the phone and guarantee our work.
What Our Customers Say
Don't just take our word for it. Our customers rave about our services, praising our knowledge, professionalism, and commitment to customer satisfaction. From residential to commercial clients, we have built a reputation for providing top-notch pest control services that you can trust.
Why Choose Us
At The Bug Doctor, we are dedicated to providing exceptional pest control services that exceed our customers' expectations. Our team of experts is knowledgeable, friendly, and professional, and we take pride in our work. We believe in building long-term relationships with our customers, and we strive to make a positive impact on our community.
Overview of Reviews
The reviews of The Bug Doctor pest control service are mostly positive, with 22 out of 25 reviewers giving 5-star ratings. The reviews praise the company's expertise, customer service, and effectiveness in resolving pest control issues.
Positive Comments
- The company's owner, Jerry, is highly praised for his knowledge and expertise in the pest control industry.
- Many reviewers appreciate the company's prompt and courteous service, with technicians arriving on time and being respectful of customers' schedules and properties.
- The company's effectiveness in resolving pest control issues, such as ant and cockroach infestations, is praised by many reviewers.
- Reviewers also appreciate the company's commitment to customer service, with many praising the technicians' politeness, knowledge, and willingness to explain the process and answer questions.
Negative Comments
- A few reviewers express disappointment with the company's customer service, citing a lack of attentiveness to customer complaints and concerns.
- One reviewer expresses frustration with the company's pricing, citing sudden and significant increases in monthly fees.
- Another reviewer expresses dissatisfaction with the company's response to their concerns, citing a lack of apologies and a reluctance to compromise.
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