Transforming Spaces, Exceeding Expectations
At Act 1 Flooring, we are a family-owned and operated local business that specializes in customer service. Our primary mission as a company is to ensure that every customer we serve is totally satisfied at the completion of their project. We value every customer who walks into our doors, no matter the size of their project. Located in beautiful Pensacola, Florida, our expert designers and customer service representatives are dedicated to helping you design your perfect project within your budget.
Our Story
We are proud to be a family-owned and operated business that has built a reputation for excellence in the Pensacola area. Our team of experts is committed to providing you with the highest level of customer service, ensuring that your experience with us is nothing short of exceptional. We take pride in being a local business that is deeply rooted in the community, and we strive to make a positive impact on the lives of our customers and neighbors.
Our Services
At Act 1 Flooring, we offer a wide range of services designed to meet the unique needs of our customers. Our services include kitchen and bath remodeling, custom backsplashes, custom showers, home remodeling, and installations. We also offer a vast selection of flooring products, including carpet, hardwood, tile, resilient vinyl, and laminate. Our team of experts is dedicated to helping you choose the perfect flooring solution for your home or business.
Our Commitment to Quality
At Act 1 Flooring, we are committed to providing our customers with the highest level of quality in every aspect of our business. From our expert design and installation services to our wide selection of flooring products, we are dedicated to exceeding your expectations. We believe that our commitment to quality is what sets us apart from our competitors, and we strive to build long-lasting relationships with our customers.
Meet Our Team
Our team of experts is comprised of highly skilled and knowledgeable individuals who are dedicated to providing you with exceptional customer service. From our designers and sales representatives to our installation teams, every member of our staff is committed to ensuring that your experience with us is nothing short of exceptional.
Excellent Customer Service and Quality Products
The majority of the reviews praise Act 1 Flooring for their exceptional customer service, quality products, and professional installation. Many reviewers appreciate the knowledgeable and friendly staff, who go out of their way to ensure customers are satisfied with their purchases and installations.
Quick and Efficient Installation
Several reviewers commend Act 1 Flooring for their quick and efficient installation process. They appreciate the prompt scheduling, attention to detail, and professionalism of the installers.
High-Quality Products
Reviewers are extremely satisfied with the quality of Act 1 Flooring's products, including their luxury vinyl plank flooring, tile, and carpet. Many praise the aesthetic appeal and durability of the products.
Minor Issues with Installation and Communication
A few reviewers experienced minor issues with installation, such as damaged carpet and gaps in the flooring. However, most of these issues were resolved promptly by Act 1 Flooring's customer service team.
Negative Experiences
A small number of reviewers had negative experiences with Act 1 Flooring, citing issues with installation, communication, and product defects. One reviewer was disappointed with the company's response to a damaged carpet, while another experienced poor installation and defective tile.
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