Trust your treasured rugs to our expert care.
At Artisan Fine Rug Care, we are a family-owned business dedicated to providing exceptional rug cleaning and repair services to our clients in Santa Cruz, the Monterey Bay Area, and the San Francisco Bay Area. Our team, led by expert rug technician Aaron, takes great pride in the individual attention given to each piece, ensuring superior results that exceed our clients' expectations.
Our Philosophy
Our philosophy is to take no risks with our clients' valued rugs. We do not subject them to harsh methods, heat, nor machines and wringers - all of our work is done by hand. As such, we are able to specialize in antique, silk, and other challenging carpets. We also offer professional repair services to restore your rug to its original beauty.
Our Services
We offer a range of services, including:
- Hand washing and cleaning: Our gentle, hand-washing process ensures that your rug is cleaned to perfection, without using harsh chemicals or machines.
- Rug repair: Our expert technicians can repair your rug, whether it's a small tear or a complete restoration.
- Rug pads: We offer high-quality rug pads to protect your rug and floor.
- Pickup and delivery: We offer convenient pickup and delivery services throughout Santa Cruz, Monterey Bay Area, Los Gatos, Monte Sereno, Saratoga, San Francisco, San Jose, Menlo Park, and Atherton.
About Our Team
Aaron, our lead rug technician, has received training and worked for many years for one of the world's preeminent textile conservators. He has cared for rugs from museums, important rug collections, celebrities, world-renowned designers, and many prominent rug dealers. Aaron has cleaned thousands of rugs, primarily oriental and other collectible rugs.
Testimonials
Don't just take our word for it! Our clients rave about our services:
- "My parents and I have had our antique rugs cleaned by Artisan. My parents' rugs were given to them by their parents, who received them as wedding gifts around the early 1900's. These rugs mean a lot to our family. There is also a Chinese Aubusson, which my parents bought in China in the 1930's. All of the rugs came out looking great and refreshed. Artisan was polite, prompt, knowledgeable, and did a wonderful job on my family's carpets. We will definitely use them again and have already referred friends to Artisan." - Jeremy Cole, Los Gatos
- "We had our silk rug for 14 years and were thinking about getting rid of it. We tried one cleaner and it still looked hopeless. Then I found Artisan Fine Rug Care Studio. After they cleaned it, all I can say is that it was like night and day." - Kevin Muir, Owner of Pure Water
Customer Reviews of Artisan Rugs
Exceptional Service and Expertise
The reviews of Artisan Rugs are overwhelmingly positive, with customers praising the company's exceptional service, expertise, and attention to detail. Many reviewers appreciated the owners' knowledge of rugs and their ability to clean and restore delicate or damaged rugs to their original state.
Trustworthy and Caring Service
Customers praised the company's trustworthy and caring service, feeling comfortable leaving their valuable rugs in their care. Many reviewers mentioned the owners' expertise and willingness to explain the cleaning process and risks involved.
Phenomenal Cleaning Results
Reviewers were thrilled with the phenomenal cleaning results, with many mentioning that their rugs looked like new after being cleaned. Some reviewers also appreciated the company's ability to remove tough stains and odors from their rugs.
Friendly and Knowledgeable Owners
The owners, Aaron and Margaret, were consistently praised for their friendly and knowledgeable approach. Reviewers appreciated their attention to detail, patience, and willingness to answer questions and provide guidance on rug care.
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